https://www.theguardian.com/world/2020/jul/20/cheap-popular-and-it-works-irelands-contact-tracing-app-success

> 
> Cheap, popular and it works: Ireland's contact-tracing app success
> 
> Irish-made app has more than 1.3m downloads, in stark contrast to the UK’s 
> efforts
> 
> Mon 20 Jul 2020 15.00 AEST
> 
> Ireland’s Health Service Executive director general Paul Reid, health 
> minister Stephen Donnelly and acting chief medical officer Dr Ronan Glynn 
> launching Covid Tracker on 7 July.
> (Left to right): Health Service Executive director general Paul Reid, health 
> minister Stephen Donnelly and acting chief medical officer Dr Ronan Glynn 
> launching Covid Tracker on 7 July. Photograph: Niall Carson/PA
> 
> A government minister once compared Ireland’s health care system to Angola – 
> a political minefield of dysfunction, bureaucracy, waste and inefficiency. 
> The nickname stuck.
> 
> Yet this morass has just produced a shiny success: a Covid-19 contact-tracing 
> app that is popular and appears to work.
> 
> Since launching on 6 July, the Covid Tracker app was downloaded 1.3m times in 
> eight days – the fastest-downloaded app per capita in Europe – and has 
> started picking up cases of infection.
> 
> “We’ve been delighted by the take-up rate. It’s gone beyond the initial 
> hopes,” said Colm Harte, the technical director of NearForm, the company that 
> made the app for the Health Service Executive (HSE).
> 
> The app uses a phone’s Bluetooth signal to exchange a digital handshake with 
> another device also running the app when users come within 2 metres of each 
> other for more than 15 minutes. The anonymous keys are stored in a log on the 
> phone, which health authorities may ask users to upload if they are diagnosed 
> with Covid-19. The log can then be used to track unnamed contacts, who are 
> alerted about possible infection.
> 
> NearForm made a similar app for Gibraltar, which launched last month, and one 
> for Northern Ireland, due to launch within weeks. “It’s the same core 
> platform. It’s built on the Irish solution,” said Harte.
> 
> “An Irish solution to an Irish problem” is a derisive term in Ireland for 
> attempted fixes that are daft or quixotic. In this case, though, there seems 
> no need for self-deprecation.
> 
> Ireland has made a tool against the pandemic not only for Ireland but for 
> part of the UK and for a British overseas territory – while Britain flounders 
> in its own attempt to produce an app.
> 
> The NHS Covid-19 app was meant to roll out in England in May. That slipped to 
> June. Last month, officials ditched the app in its original form and backed 
> an alternative designed by Apple and Google. The government said it might 
> launch in winter.
> Guardian Today: the headlines, the analysis, the debate - sent direct to you
> Read more
> 
> The Irish are not crowing. Authorities originally hoped to launch the app in 
> March, only to encounter complications. And its effectiveness remains 
> unclear. “It still has to prove its mettle,” said Seán L’Estrange, a social 
> scientist at University College Dublin who has studied tracing.
> 
> Even so, the take-up rate is impressive, said L’Estrange. “What that shows is 
> the credibility of the app, the confidence in the initiative, and the 
> enthusiasm for participating in the collective project to contain the virus.”
> 
> The €850,000 (£773,000) price tag is “dirt cheap” given that the average cost 
> of identifying each case of infection is €42,000, said L’Estrange. “Even if 
> it fails to produce the goods, little has been lost.”
> 
> This suggests Ireland’s health system, plagued in normal times by bloated 
> management, turf battles and duplication, can do well in a crisis.
> 
> “The whole of the organisation attuned itself and focused on coronavirus,” 
> said Fran Thompson, a HSE spokesperson. The pandemic allowed the HSE to 
> shortcut the regular tender process and select NearForm in mid-March. “It 
> probably saved six to eight weeks,” said Thompson.
> 
> NearForm employs 150 people and builds software mostly for private clients. 
> It is based in a former council office in Tramore, a seaside town in County 
> Waterford, but has international pedigree, with developers scattered across 
> 21 countries. Clients include Condé Nast, Intel and Microsoft.
> 
> Following Singapore’s lead, NearForm’s developers raced to build a 
> centralised app that used smartphones’ Bluetooth connectivity to trace people 
> who come into close contact with infected people.
> 
> By April, they had a version but were struggling with Bluetooth. It worked 
> with Android but Apple’s iPhone operating system sent apps to sleep when 
> unused and Bluetooth could not activate them.
> 
> “We quickly hit the same problems as other countries,” said Harte. A 
> centralised system also raised alarms about storing data and breaching 
> privacy.
> 
> Then Apple and Google came together and offered an app that would support 
> public health apps and let Android and iOS phones connect even while locked. 
> Their decentralised version held no data in a single official database, 
> alleviating privacy concerns.
> 
> The Irish were among the first to grasp Silicon Valley’s offer in late April. 
> “We got in early and it was full steam ahead. It allowed us to move on,” said 
> Harte.
> 
> Britain, meanwhile, persisted with attempts to make a customised app until 
> last month when it made a U-turn and embraced the model preferred by Apple 
> and Google.


-- 
Kim Holburn
IT Network & Security Consultant
T: +61 2 61402408  M: +61 404072753
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