Hello Florian,

If you have a PC or a Mac, you can grab the logs from the iPhone
Configuration Utility (you'll find it on the web).
For the logs, I suggest:
- enable the debug logs from the Advanced settings
- take a small session where you go to background mode
- take another where you start the app *after* having killed it from the
iOS multitasking view.

For the missing settings.. there's not much we can do unless it is
reproducible easily.

Cheers!

*Guillaume BIENKOWSKI*

*http://www.belledonne-communications.com/
<http://www.belledonne-communications.com/>*

*sip:[email protected] <sip%[email protected]>*

On Fri, Sep 19, 2014 at 5:00 PM, Florian Hähnel <[email protected]>
wrote:

> Hello Guillaume,
>
> On 19.09.2014, at 16:26, BIENKOWSKI Guillaume <
> [email protected]> wrote:
>
> Hello Florian,
>
> This is strange. Could you tell us which settings were missing? All of
> them?
>
> If yes, you must have landed in the Wizard when relaunching the app, am I
> right?
>
> yes, all of them. I landed in the Wizard
>
>
> We have changed the way some settings are stored in the last version: the
> background mode and the launch at reboot.
> We added some migration code for these 2, but the rest should not have
> changed.
>
>
> Do you remember which version you updated from and to ?
>
> I upgraded from 2.2.1 to 2.2.2
>
> meanwhile I've reinserted all settings again.
>
> I’m using Linphone on iPhone 4 (iOS 7.1.2) to reach my FritzBox at home
> from remote.
> I made also some testings with background function. as soon as I leave the
> app (and it is running in the background) I can’t be called any longer.
> also I have the feeling that it reregisters very often.
> Is there any chance to get my fingers on a debug log file? I would love to
> send it to you.
>
> Thanks for your help!
> Florian
>
>
>
>
> *Guillaume BIENKOWSKI*
>
> *http://www.belledonne-communications.com/
> <http://www.belledonne-communications.com/>*
>
> *sip:[email protected] <sip%[email protected]>*
>
> On Fri, Sep 19, 2014 at 3:06 PM, Florian Hähnel <[email protected]>
> wrote:
>
>> Hey guys,
>>
>> after the update to the most recent version all settings in the Linphone
>> App on my iPhone were gone.
>> Anyone with similar problems?
>>
>> Thanks,
>> Florian
>> _______________________________________________
>> Linphone-users mailing list
>> [email protected]
>> https://lists.nongnu.org/mailman/listinfo/linphone-users
>>
>
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