I am using FreePBX, thus we have set the dialing plan with 10 digits for 
calling within the USA.

 

I will send a more complete log soon

 

From: Sylvain Berfini <[email protected]> 
Sent: Thursday, May 20, 2021 8:24 AM
To: [email protected]; [email protected]
Subject: Re: [Linphone-users] Calls to 10 digit phone number failing (User not 
found)

 

Hi Trent,

Your log is incomplete, please attach from the moment INVITE is sent.

Also most PBX providers use phone numbers starting with international prefix 
(like +33 for France). 
Ensure the URI you are dialing either contains the prefix or you have 
configured it in your account settings.

Cheers,

Sylvain Berfini
Software Engineer @ Belledonne Communications

Le 18/05/2021 à 00:31, Trent Creekmore a écrit :

This is version 4.4.3 for Android

 

I am connected to a PBX, so I can dial all the feature codes of the PBX when I 
dial them.

 

However, when calling an actual phone number, I am getting “User not found” and 
call is never started.

 

 

Here is some of the log which says nearly the same thing:

 

 

2021-05-17 17:16:57:882 [org.linphone/linphone-android] MESSAGE [Context] Call 
state is [Error]

2021-05-17 17:16:57:883 [org.linphone/linphone-android] MESSAGE [Notifications 
Manager] Call notification notifiable is Id: 25, local identity: null, myself: 
null, isGrouped: false, pending intent class org.linphone.call.CallActivity

1.       2021-05-17 17:16:57:884 [org.linphone/linphone-android] WARNING 
[Contacts Manager] Couldn't find friend...

2021-05-17 17:16:57:885 [org.linphone/linphone-android] MESSAGE [Notifications 
Manager] Notifying 25

2021-05-17 17:16:57:887 [org.linphone/linphone-android] MESSAGE [Service] 
Destroying video overlay

2021-05-17 17:16:57:887 [org.linphone/linphone-android] MESSAGE [Manager] Call 
state is [Error]

2021-05-17 17:16:57:894 [org.linphone/liblinphone] MESSAGE Linphone core 
[0x9a40bc00] notified [call_state_changed]

2021-05-17 17:16:57:894 [org.linphone/liblinphone] MESSAGE [ToneManager] 
[0x804c52e4] state changed : [None, LinphoneCallError]

2021-05-17 17:16:57:894 [org.linphone/liblinphone] MESSAGE [ToneManager] stop

2021-05-17 17:16:57:894 [org.linphone/liblinphone] MESSAGE [ToneManager] 
nothing to stop

2021-05-17 17:16:57:894 [org.linphone/liblinphone] MESSAGE [ToneManager] 
[0x804c52e4] state changed : [None, LinphoneCallError]

2021-05-17 17:16:57:894 [org.linphone/liblinphone] MESSAGE [ToneManager] 
doStopToneToPlaySomethingElse

2021-05-17 17:16:57:894 [org.linphone/liblinphone] MESSAGE [ToneManager] 
doStartErrorTone [4]

2021-05-17 17:16:57:894 [org.linphone/liblinphone] MESSAGE CallSession 
[0x804c52e4] moving from state LinphoneCallError to LinphoneCallReleased

              2021-05-17 17:16:57:894 [org.linphone/liblinphone] MESSAGE 
[ToneManager] [0x804c52e4] state changed : [None, LinphoneCallReleased

 

 





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