Hi Ian, I think I mentioned somewhere but I’m using the LinPhone cloud service. I’m also connecting via 4G mobile (ie no Wifi) so there are no NAT servers (at least none that I have control over). I’ve got LinPhone configured using default configuration but if there are any other configurations required to work with the LinPhone cloud based FlexiSip, I’m happy to be educated :).
Cheers Chris > On 27/10/2021, at 8:03 PM, Ian Coetzee <i...@iewc.co.za> wrote: > > Hi Chris, > > I have skimmed through the thread, I did not see you mention if you are using > the linphone.org registration service or a third party service. > > If third party, do they support sending push notifications? > > The root issue here is that iPhone (and Android) tries to save as much power > as they possibly can, thus when the phone locks it suspends all applications > running in the background, the reason why a call works within an hour has to > do with > > 1) The registration timeout on the server > 2) Connection keepalive on the NAT routers along the way. > > Kind regards > Ian Coetzee > > On 2021/10/27 08:40, Chris Jackson wrote: >> I’ve run a number of tests throughout today and this is 100% repeatable. If >> I make a call in less than 1 hour, then it will connect successfully. If I >> wait just over the hour since the last registration, then the call will >> fail. I’ve tested this 6 times today and it is perfectly repeatable. >> >> So something in the system is falling down and the registrations / >> notification system to support re-registration is not clearly working here. >> >> Chris >> >>> On 27/10/2021, at 12:42 PM, Chris Jackson <ch...@cd-jackson.com >>> <mailto:ch...@cd-jackson.com>> wrote: >>> >>> I will try and dig through the logs, but not knowing how this software >>> works does make it a little difficult to know what I’m looking for. >>> >>> I just ran another test where I waited just over an hour, and it didn’t >>> ring. I then waited another 20 minutes (so I was sure not to “contaminate” >>> the logs) and downloaded the log. There was nothing at all logged at the >>> time I made the call that failed. >>> >>> You commented earlier that the app doesn’t care about the time however one >>> thing I do see though that does indicate there is a time component is the >>> SIP registration has an expire time of 1 hour (3600 seconds). I see the >>> registration when the software starts, but I don’t see this re-register. >>> Maybe that’s not required as the push notification system may take care of >>> this? My understanding is that the LinPhone app should register with the >>> iPhone notification system to receive notifications and then it goes to >>> sleep, and in that respect I would agree that the app should not care about >>> the time after that. When a call is made, the SIP server (FlexiSip in this >>> case) should send a notification to the Apple notification system, which >>> should wake up the LinPhone app, and cause it to register with the SIP >>> server to complete the call, but something isn’t working correctly as this >>> isn’t happening. >>> >>> I will try and characterise this further - making some calls just under 1 >>> hour, and then some just over 1 hour since registration to see if there is >>> a stronger pattern than my current "gut feeling". >>> >>> Cheers >>> Chris >>> >>> >>> From: <sip:x...@sip.linphone.org <sip:x...@sip.linphone.org>>;tag=cXd14RJ6N >>> To: sip:x...@sip.linphone.org <sip:x...@sip.linphone.org> >>> CSeq: 20 REGISTER >>> Call-ID: PWJyojzlbE >>> Max-Forwards: 70 >>> Supported: replaces, outbound, gruu >>> Accept: application/sdp >>> Accept: text/plain >>> Accept: application/vnd.gsma.rcs-ft-http+xml >>> Contact: >>> <sip:xxx@192.168.2.17:55522;pn-provider=apns;pn-param=ABCD1234.org.linphone.phone.voip;pn-prid=E699CFE0631F8EC546A60C798E22F51AE5B3279D88C1D9DC5FC45A2B3EC177D2:voip&DA15F623BF8CDFCCFB09082E26E7F742597EE0D2C3667A497E89FC78BBABCA38:remote;pn-timeout=0;pn-silent=1;pn-msg-str=IM_MSG;pn-call-str=IC_MSG;pn-groupchat-str=GC_MSG;pn-call-snd=notes_of_the_optimistic.caf;pn-msg-snd=IM_MSG;transport=tcp >>> >>> <sip:xxx@192.168.2.17:55522;pn-provider=apns;pn-param=ABCD1234.org.linphone.phone.voip;pn-prid=E699CFE0631F8EC546A60C798E22F51AE5B3279D88C1D9DC5FC45A2B3EC177D2:voip&DA15F623BF8CDFCCFB09082E26E7F742597EE0D2C3667A497E89FC78BBABCA38:remote;pn-timeout=0;pn-silent=1;pn-msg-str=IM_MSG;pn-call-str=IC_MSG;pn-groupchat-str=GC_MSG;pn-call-snd=notes_of_the_optimistic.caf;pn-msg-snd=IM_MSG;transport=tcp>>;+sip.instance="<urn:uuid:02e83878-d0c0-006e-bba7-0004c8d7675f>";+org.linphone.specs="ephemeral,groupchat,groupchat/1.1,lime" >>> Expires: 3600 >>> User-Agent: LinphoneiOS/4.5.0 (xxx) LinphoneSDK/5.0.0 >>> Content-Length: 0 >>> >>> >>>> On 27/10/2021, at 10:33 AM, German Cancio <german.can...@gmail.com >>>> <mailto:german.can...@gmail.com>> wrote: >>>> >>>> This is a linphone users list; your logs don’t end up here (and better >>>> they don’t, as they can be huge and may contain privacy related >>>> information). Homework for you is to extract the right sniplet from the >>>> logs for discussion here. >>>> >>>>> On 26 Oct 2021, at 23:29, Chris Jackson <ch...@cd-jackson.com >>>>> <mailto:ch...@cd-jackson.com>> wrote: >>>>> >>>>> What other details can I provide? I’ve already provided the debug logs >>>>> (although I’m not sure exactly where they go, but they were emailed to >>>>> the support team I guess). I’ll try and find them myself as well. >>>>> >>>>> Cheers >>>>> Chris >>>>> >>>>>> On 27/10/2021, at 10:25 AM, German Cancio <german.can...@gmail.com >>>>>> <mailto:german.can...@gmail.com>> wrote: >>>>>> >>>>>> Chris, >>>>>> >>>>>> Hrm; difficult to deduce what is going on without more details. The best >>>>>> is really to enable debug logs and look into what they contain at the >>>>>> precise time you miss a call. >>>>>> >>>>>> Cheers Germán >>>>>> >>>>>> >>>>>>> On 26 Oct 2021, at 23:20, Chris Jackson <ch...@cd-jackson.com >>>>>>> <mailto:ch...@cd-jackson.com>> wrote: >>>>>>> >>>>>>> For this test I was actually not using Wifi - the iPhone was on the >>>>>>> mobile network and it was working fine (I was able to make normal >>>>>>> calls). Sorry - I don’t seem to have mentioned that point below, but I >>>>>>> think I did say this in the report when I sent in the logs. So, I can >>>>>>> try this using Wifi, but your suggestion to disable Wifi is actually >>>>>>> what I’ve already done. >>>>>>> >>>>>>> Is it really true that time doesn’t matter? I was recently reading up >>>>>>> on how the push notification registration works and while I didn’t >>>>>>> really go into all the detail I thought that I read that there was a >>>>>>> need to re-registration after some period? Also, it may not be time >>>>>>> related - it’s just my first impression but I’ve not really >>>>>>> characterised this particularly well as it takes a lot of time. What I >>>>>>> can say is it seems mostly reliable if I call shortly after I’ve used >>>>>>> the app, and mostly unreliable if I call when the iPhone has been >>>>>>> sitting idle for a reasonable period. >>>>>>> >>>>>>> Thanks. >>>>>>> >>>>>>> Chris >>>>>>> >>>>>>>> On 27/10/2021, at 10:10 AM, German Cancio <german.can...@gmail.com >>>>>>>> <mailto:german.can...@gmail.com>> wrote: >>>>>>>> >>>>>>>> Chris, >>>>>>>> >>>>>>>> Would that rather look like an issue with your Wifi connection? The >>>>>>>> app on iOS will be sent to rest only seconds after a call is completed >>>>>>>> and the app is sent to background (e.g. locking the phone); it doesn’t >>>>>>>> make any difference to the app whether a call is received one minute >>>>>>>> or one hour after the previous one - it gets waken up by a push >>>>>>>> notification received by iOS and passed to the app. But your Wifi >>>>>>>> connection might be put into dormant mode by your router, so that push >>>>>>>> notification might not make it through in time for picking up the >>>>>>>> call. That’s a quite common problem that ends up affecting many VoIP >>>>>>>> apps. >>>>>>>> >>>>>>>> Try disabling Wifi and see whether you still have the same issue using >>>>>>>> mobile data. If that doesn’t fix the issue, you could try to enable >>>>>>>> logs and look what the app does at the time of the call. >>>>>>>> >>>>>>>> Germán >>>>>>>> >>>>>>>> >>>>>>>>> On 26 Oct 2021, at 21:17, Chris Jackson <ch...@cd-jackson.com >>>>>>>>> <mailto:ch...@cd-jackson.com>> wrote: >>>>>>>>> >>>>>>>>> I’ve been testing out LinPhone, and while it mostly seems to work >>>>>>>>> well, notifications of iPhone calls seems to be unreliable. I sent >>>>>>>>> some logs recently but thought I should follow up with a message here >>>>>>>>> to see if others were experiencing issues, or if it is just a problem >>>>>>>>> with my system. >>>>>>>>> >>>>>>>>> I’ve not characterised this well, but from a few tests it seems that >>>>>>>>> longer periods of no use will result in calls not being established. >>>>>>>>> It seems that possibly leaving the iPhone “off” for an hour (ie not >>>>>>>>> opening any apps and certainly not opening LinPhone) will result in >>>>>>>>> calls not being connected. I might be wrong as I’ve only tested this >>>>>>>>> a couple of times and obviously this takes a lot of time between >>>>>>>>> tests. Calls made after 30 or 40 minutes of no use have so far always >>>>>>>>> worked ok though. >>>>>>>>> >>>>>>>>> I wonder if this is a known issue or something that could be a >>>>>>>>> settings issue in my system? I’m using the LinPhone cloud FlexiSip >>>>>>>>> and have not changed any settings from default in the iPhone app. >>>>>>>>> >>>>>>>>> Thanks >>>>>>>>> Chris >>>>>>>>> _______________________________________________ >>>>>>>>> Linphone-users mailing list >>>>>>>>> Linphone-users@nongnu.org <mailto:Linphone-users@nongnu.org> >>>>>>>>> https://lists.nongnu.org/mailman/listinfo/linphone-users >>>>>>>>> <https://lists.nongnu.org/mailman/listinfo/linphone-users> >>>>>>>> >>>>>>>> >>>>>>>> _______________________________________________ >>>>>>>> Linphone-users mailing list >>>>>>>> Linphone-users@nongnu.org <mailto:Linphone-users@nongnu.org> >>>>>>>> https://lists.nongnu.org/mailman/listinfo/linphone-users >>>>>>>> <https://lists.nongnu.org/mailman/listinfo/linphone-users> >>>>>>> >>>>>>> >>>>>>> _______________________________________________ >>>>>>> Linphone-users mailing list >>>>>>> Linphone-users@nongnu.org <mailto:Linphone-users@nongnu.org> >>>>>>> https://lists.nongnu.org/mailman/listinfo/linphone-users >>>>>>> <https://lists.nongnu.org/mailman/listinfo/linphone-users> >>>>>> >>>>>> >>>>>> _______________________________________________ >>>>>> Linphone-users mailing list >>>>>> Linphone-users@nongnu.org <mailto:Linphone-users@nongnu.org> >>>>>> https://lists.nongnu.org/mailman/listinfo/linphone-users >>>>>> <https://lists.nongnu.org/mailman/listinfo/linphone-users> >>>>> >>>>> >>>>> _______________________________________________ >>>>> Linphone-users mailing list >>>>> Linphone-users@nongnu.org <mailto:Linphone-users@nongnu.org> >>>>> https://lists.nongnu.org/mailman/listinfo/linphone-users >>>>> <https://lists.nongnu.org/mailman/listinfo/linphone-users> >>>> >>>> >>>> _______________________________________________ >>>> Linphone-users mailing list >>>> Linphone-users@nongnu.org <mailto:Linphone-users@nongnu.org> >>>> https://lists.nongnu.org/mailman/listinfo/linphone-users >>>> <https://lists.nongnu.org/mailman/listinfo/linphone-users> >>> >>> _______________________________________________ >>> Linphone-users mailing list >>> Linphone-users@nongnu.org <mailto:Linphone-users@nongnu.org> >>> https://lists.nongnu.org/mailman/listinfo/linphone-users >>> <https://lists.nongnu.org/mailman/listinfo/linphone-users> >> >> >> >> _______________________________________________ >> Linphone-users mailing list >> Linphone-users@nongnu.org <mailto:Linphone-users@nongnu.org> >> https://lists.nongnu.org/mailman/listinfo/linphone-users >> <https://lists.nongnu.org/mailman/listinfo/linphone-users> > > _______________________________________________ > Linphone-users mailing list > Linphone-users@nongnu.org > https://lists.nongnu.org/mailman/listinfo/linphone-users
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