Thank you very much Peio.

Unfortunately I am not on the facility today and I cannot reach it remotely.

At the moment I can only say you that I downloaded client for Windows 10
yesterday hence I think that client is the last version.

Transport is UDP.

I have to use client software for Windows PC to answer a call established
by an IP video SIP door system.

Calls go through 3CX version 18.

What I cannot understand Is the reason why when I try to enable H264 on
client, software inform me that H264 plug in cannot install on PC.

So it does not depend on the calling and on the system. It Is related to
software client.

I hope you can help me.

Thanks.

Claudio Lauriola
Tel. +39 349 25 55 954

Visita il sito  www.domocla.com

sent by phone




Il mer 16 feb 2022, 14:35 Peio Rigaux <
peio.rig...@belledonne-communications.com> ha scritto:

> Hello.
>
> We no not offer free support for interoperability issues.
>
> I can give you hints for configuration, if I figure out quickly the cause
> of the issue, but for this I would need some information :
>
>
> -the version of Linphone (app and core) and platform used
> (Android/iOS/Linux/Windows/Mac)...
>
> - the transport used (UDP/TCP/TLS)
>
> - client logs
>
> - eventually server logs
>
> - some context about your use case
>
>
> If you need professional support, please reach out our commercial team
> (Click on "contact-us" and please explain us your use case)
> <https://linphone.org/contact#content-bottom3>, and we will come back to
> you.
>
>
> Regards,
>
>
> Peio Rigaux
> Junior DevOps Engineer
> Belledonne Communications, the company behind Linphone
> Linphone.org <https://linphone.org/>
> Le 15/02/2022 à 14:58, Claudio Lauriola a écrit :
>
> Dear Sirs,
> I need your support to configure Linphone with 3CX v.18.
>
> I cannot understand the reason with the the user account cannot register
> on 3CX sip server.
>
> Could you help me please?
>
> Thanks.
>
>
> Claudio Lauriola
> Tel. +39 349 25 55 954 mail:  c <de...@domoticatorino.com>
> lau...@domoticatorino.com
> *Visita il sito  www.domocla.com <http://www.domocla.com/>*
>
> Claudio Lauriola  Via
> Bologna, 41
> 101
> 52
>  Torino
> P.IVA: 11658160012
> C.FIS: LRLCLD79A03L219C
> pec:  lauriolaclau...@pec.it
>
> codice destinatario fatturazione elettronica: M5UXCR1
>
>
>
> _______________________________________________
> Linphone-users mailing 
> listLinphone-users@nongnu.orghttps://lists.nongnu.org/mailman/listinfo/linphone-users
>
>
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