Dear Sylvain,
Thanks for your help!

Dear Julien,
Thanks you as well!

The thing is that sometimes even though my phone is locked I receive SIP
calls. How is this possible if my SIP provider can not send me a Push
Notification?

Is the fact that other SIP service providers beside Linphone can not send
push notifications documented somewhere?

-- best

На пн, 13.03.2023 г. в 12:51 ч. Sylvain Berfini <
[email protected]> написа:

> Hi Kamen,
>
> I checked your logs and I confirm the background service does it jobs,
> your device has been connected from 2023-03-08 18:36:59 to 2023-03-10
> 16:19:21.
> But in your logs there is no incoming call from that period of time, so
> either your logs aren't representative of the issue or the problem lies in
> the proxy server that doesn't send you the INVITE.
>
> Cheers,
> Sylvain Berfini
> *Head of Mobile & Desktop Apps Department*
>
> +33 (0)9 52 63 65 05
> [email protected]
>
> Discover our solutions in 3 minutes!
> <https://player.vimeo.com/video/393868225?autoplay=1>
>
> *Belledonne Communications, the company behind the Linphone project*
> https://linphone.org
>
> Le 13/03/2023 à 11:32, [email protected] a écrit :
>
> Dear Kamen,
>
>
>
> Supporting push notifications has become compulsory since iOS 10 and on
> most recent Android phones to receive incoming calls and messages when the
> app is not active in foreground.
>
> To wake up a VoIP app when an incoming call or an incoming message is
> received, the server must send a push notification request to
> Apple/Google's PN server. For security reasons, Apple/Google doesn't allow
> everybody to send push notifications to their servers. There are private
> keys and certificates to protect the whole process.
>
>
>
> We have decided not to share Linphone’s push notification ID with third
> party services, and this is why the stock Linphone app can only receive
> push notifications sent from our sip.linphone.org service.
>
>
>
> The background mode is not a guarantee that the phone will never kill the
> app.
>
>
>
> Best regards,
>
>
>
> Julien Favre-Bulle
>
>
>
> *De :*
> linphone-users-bounces+julien.fb=belledonne-communications....@nongnu.org
> <linphone-users-bounces+julien.fb=belledonne-communications....@nongnu.org>
> <linphone-users-bounces+julien.fb=belledonne-communications....@nongnu.org> 
> *De
> la part de* Kamen Tomov
> *Envoyé :* vendredi 10 mars 2023 15:59
> *À :* [email protected]
> *Objet :* [Linphone-users] linphone often unavailable
>
>
>
> Hi,
>
>
>
> I'm using linphone with a SIP account and I often have missed calls
> because I do not get a notification from the app. I run Android 13 on a
> Galaxy S22.
>
>
>
> I've set-up Linphone to never sleep and to not take out permissions that
> are not used. The Linphone  Service is running all the time.
>
>
>
> I have activated the debug logs. Here they are:
>
>
>
>
> https://drive.google.com/file/d/1dOy9L86AZFjmrzrQICKegAxAaVjTEftq/view?usp=share_link
>
>
>
> Your help will be appreciated.
>
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>
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