Hi Bruno, Can you please send me as screenshot of what you see in the user interface, and, tell me if you are using linphone on ios / android / or a desktop platform. Lastly, can you please check the app version number from the About view?
Elisa NECTOUX Sales & Marketing Manager Belledonne Communications, the company behind the Linphone project | Discover our solutions in 3 minutes! <https://player.vimeo.com/video/393868225?autoplay=1> www.linphone.org <http://www.linphone.org/> > Le 17 nov. 2023 à 15:53, Bruno Melloni <b...@melloni.com> a écrit : > > I found Send Logs under "advanced. It seems to send them to a Logs upload > server. I did not see an option to view them myself or email them to myself. > > Also... Send Logs seems dead, when I click it there seems to be no activity. > Do I have to turn on Debug logs to enable it? > > Bruno > > > On 11/17/2023 3:58 AM, Elisa Nectoux wrote: >> Hi, >> >> Can you please tell me on which platform did you install Linphone, and what >> is the version number? >> >> Also, as suggested by Trent, can you please send us some debug logs? You can >> grab them from the app’s settings. Click on send logs and you can send it >> directly to my email address if you do not wish to post it here. >> >> Best regards; >> >> Elisa NECTOUX >> Sales & Marketing Manager >> >> Belledonne Communications, the company behind the Linphone project | >> Discover our solutions in 3 minutes! >> <https://player.vimeo.com/video/393868225?autoplay=1> >> www.linphone.org <http://www.linphone.org/> >> >> >> >>> Le 17 nov. 2023 à 02:46, BrunoGenovese <x.linph...@melloni.com >>> <mailto:x.linph...@melloni.com>> a écrit : >>> >>> I installed llinphone and I would swear it worked. A day or two later... >>> it no longer connects to the server. >>> >>> I double-checked the username, password and Domain and they indeed are >>> correct. But the connection fails. >>> >>> I am certain that there must be something important that I am missing. >>> Maybe a permission, maybe it is necessary to register something on the >>> Linphone website? >>> >>> Any suggestions as to what might be failing? >>> >>> >>> Thanks. >>> >>> >>> _______________________________________________ >>> Linphone-users mailing list >>> Linphone-users@nongnu.org <mailto:Linphone-users@nongnu.org> >>> https://lists.nongnu.org/mailman/listinfo/linphone-users >>> <https://lists.nongnu.org/mailman/listinfo/linphone-users> >> >> >> >> _______________________________________________ >> Linphone-users mailing list >> Linphone-users@nongnu.org <mailto:Linphone-users@nongnu.org> >> https://lists.nongnu.org/mailman/listinfo/linphone-users >> <https://lists.nongnu.org/mailman/listinfo/linphone-users>
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