On Mon, 21 Jan 2002, David Boyes wrote:
> > SuSE still offers a $4.500 evaluation version, which comes with the full
> > service of the full product.
>
> While that's nice, that's still a far cry from the $150 you charged for the
> previous release, and I'm quite capable of providing my own support. Wrt to
> the evaluation version, if it's not what the customers will get as the final
> production release, it isn't useful for me. If I do testing, it needs to be
> the full release, or it isn't tested.
David,
there is only a 30-day installation support included in the Suse Linux
Enterprise Server's eval and full version.
The main part of the product SuSE Linux Enterprise Server (in opposition to
SuSE Linux Personal and Professional version) is _maintenance_ (so called
"defect support" by IBM), and that is something you definitely need for a
sophisticated evaluation, because only SuSE maintenance is the service that
guarantees preservation of all interfaces (e.g. APIs) by backporting bug fixes
and continuous validity of certificates (e.g. for SAP and other 3rd party
software).
This outstanding service can't be free of charge, of course.
To promote a consultants' decision towards SuSE Linux there exists a model
called 'SuSE Linux Enterprise Business Partner' that - amongst others -
enables these partners to evaluate SuSE Linux products on an effordable basis.
--
Kind regards,
Joachim Schr�der ([EMAIL PROTECTED])
SuSE Support Services
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