On Fri, Jul 05, 2002 at 08:39:16AM -0700, John Alvord wrote:
> A disclaimer that I have worked for Candle for 12 years now...

Please don't take this wrong, then...

> I find it curious that some people complain 1) lack of VM support and
> 2) when first day support is provided for the most recent VM level.

I don't. Paint me a skeptic, but you're seeing the fruits of more than
a few years of ignoring the VM environment to a great degree. Candle
hasn't substantially enhanced Omegamon/VM in years, other than the
absolute minimum required to make it run for new releases of
VM. Getting new function into the product has been an uphill battle at
best, with support and people who care about the product drifting away
little by little. Most of us have abandoned the product because it
lacks almost all the goodies that it's OS/390 counterpart has. We've
had cases when Candle sales people have told our management that VM is
a dead product and that Candle isn't spending resources on dead
products.

It's nice that you invested in VM again, but we've heard this tune
before. Show us a pattern and do it again for z/VM 4.4. Then we'll
consider believing it *might* be a real committment to a VM product.

> Reminds me of my first wife.

Reminds me of why it takes more than one documented miracle to be
considered for canonization. Congratulations on taking a good first
step, but you've got to show some committment to get people excited
about Omegamon/VM again. We've been burned before -- once burned,
twice shy.


-- db

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