If you buy your Red Hat license from, say HP or Dell, who offer their own Linux support, you _have_ to get your support from HP or Dell. You cannot contact Red Hat directly. (It's what Red Hat refers to as a "level 3" support license. They act as level 3 for the reseller.) Again, please read the article. All this is in there.
Mark Post -----Original Message----- From: Linux on 390 Port [mailto:[EMAIL PROTECTED] On Behalf Of Smith, Ann (ISD, IT) Sent: Thursday, August 31, 2006 4:36 PM To: [email protected] Subject: Re: SLES vs RHEL We run SuSE linux but have our support contract with IBM. My understanding is that our intel folks run RedHat but have their support contract through HP. If the RedHat license includes support is any support from the hardware vendor still needed or is the RedHat support sufficient? ---------------------------------------------------------------------- For LINUX-390 subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: INFO LINUX-390 or visit http://www.marist.edu/htbin/wlvindex?LINUX-390
