Thanks to all that replied. The key to compiling Heartbeat, Reusable-Cluster-Components-glue and Cluster-Resource-Agents-agents is installing the docbook rpm's. The "make" will then complete without the "failed to load external entity" error and without having to go to sourceforge to download stuff. Plus installing the other rpm's as suggested by Mark Ver and Ursula's patchfile. Once again, thanks to all.
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