Query for Destination z article on chargeback systems

I'm writing article for Destination z -- http://destinationz.org/ --
giving tips on chargeback systems. I'm interested in reasons for/against
implementing chargeback; technical tips for implementing; political
hints for inflicting, including getting management buy-in; financial
aspects for setting fair rates; suggestions for DEFINING fair rates;
native tools, vendor and free offerings, home-grown systems;
problems/pitfalls/gotchas/solutions; reality matters for preventing
mainframes from being burdened with unrelated costs and overheads; etc.

For this one, brief anecdotes -- war/horror stories describing
good/bad/neutral experiences -- will be useful. I'll review list
archives but pointers to relevant threads will help.

Operating system-agnostic tips and system-specific issues/tips/tools are
both essential.

As usual, please copy me directly so I don't miss responses in list
digests. Thanks...

--
Gabriel Goldberg, Computers and Publishing, Inc.       [email protected]
3401 Silver Maple Place, Falls Church, VA 22042           (703) 204-0433
LinkedIn: http://www.linkedin.com/in/gabegold            Twitter: GabeG0

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