Merhaba sayın üstadlar..
Kurumda firewall olarak Ipcop ve  Cop+ (dansguardian) kullanıyoruz.
cop+'da hem ip hemde site adreslerini eklememe rağmen yine de update hata
veriyor.

Client'larda da antivirüs olarak avira kullanıyoruz.
Aviranın son sürümünü kurduğumuzdan beri (2 hafta) update yapamıyor.
firewall devre dışı olduğuda sorunsuz güncelleme oluyor ama aktifken
güncelleme olmuyor.
Aşağıda update logu mevcut. Yardımlarınızı bekliyorum.
Saygılarımla...

Avira AntiVir Personal - Free Antivirus Updater
Complete product update

Creation time: Mon Apr 05 09:08:31 2010


Operating system:
Windows 7 ()  [6.1.7600] 32 bit

Product information:
Product version: 10.0.0.561
Updater: C:\Program Files\Avira\AntiVir Desktop\update.exe 10.0.0.27
Update resource: C:\Program Files\Avira\AntiVir Desktop\updaterc.dll
10.0.9.0
Library: C:\Program Files\Avira\AntiVir Desktop\update.dll 0.1.0.44
Plugin: C:\Program Files\Avira\AntiVir Desktop\updext.dll 10.0.0.8
GUI: C:\Program Files\Avira\AntiVir Desktop\updgui.dll 10.0.2.0

Temp Directory: C:\ProgramData\Avira\AntiVir Desktop\TEMP\UPDATE\
Backup folder: C:\ProgramData\Avira\AntiVir Desktop\BACKUP\
Installation Directory: C:\Program Files\Avira\AntiVir Desktop\
Updater folder: C:\Program Files\Avira\AntiVir Desktop\
AppData folder: C:\ProgramData\Avira\AntiVir Desktop\

Proxy settings:
System settings used

09:08:32 [UPD] [INFO]       Checking whether newer files are available.
09:08:40 [UPD] [INFO]       Select update server '
http://80.190.143.236/update'.
09:08:40 [UPD] [INFO]       Downloading of '
http://80.190.143.236/update/idx/master.idx' to
'C:\ProgramData\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
09:08:48 [UPDLIB] [ERROR]   Download manager: While attempting to download
file 'http://80.190.143.236/update/idx/master.idx', the server returned the
status "gateway timeout".
09:08:48 [UPDLIB] [ERROR]   Retry...
09:08:48 [UPD] [INFO]       Downloading of '
http://80.190.143.236/update/idx/master.idx' to
'C:\ProgramData\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
09:08:50 [UPDLIB] [ERROR]   Download manager: While attempting to download
file 'http://80.190.143.236/update/idx/master.idx', the server returned the
status "gateway timeout".
09:08:50 [UPDLIB] [ERROR]   Retry...
09:08:50 [UPD] [INFO]       Downloading of '
http://80.190.143.236/update/idx/master.idx' to
'C:\ProgramData\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
09:09:05 [UPDLIB] [ERROR]   Download manager: While attempting to download
file 'http://80.190.143.236/update/idx/master.idx', the server returned the
status "gateway timeout".
09:09:05 [UPD] [INFO]       Select update server '
http://80.190.143.237/update'.
09:09:05 [UPD] [INFO]       Downloading of '
http://80.190.143.237/update/idx/master.idx' to
'C:\ProgramData\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
09:09:22 [UPDLIB] [ERROR]   Download manager: While attempting to download
file 'http://80.190.143.237/update/idx/master.idx', the server returned the
status "gateway timeout".
09:09:22 [UPDLIB] [ERROR]   Retry...
09:09:22 [UPD] [INFO]       Downloading of '
http://80.190.143.237/update/idx/master.idx' to
'C:\ProgramData\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
09:09:42 [UPDLIB] [ERROR]   Download manager: While attempting to download
file 'http://80.190.143.237/update/idx/master.idx', the server returned the
status "gateway timeout".
09:09:42 [UPDLIB] [ERROR]   Retry...
09:09:42 [UPD] [INFO]       Downloading of '
http://80.190.143.237/update/idx/master.idx' to
'C:\ProgramData\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
09:09:43 [UPDLIB] [ERROR]   Download manager: While attempting to download
file 'http://80.190.143.237/update/idx/master.idx', the server returned the
status "gateway timeout".
09:09:43 [UPD] [INFO]       Select update server '
http://80.190.143.238/update'.
09:09:43 [UPD] [INFO]       Downloading of '
http://80.190.143.238/update/idx/master.idx' to
'C:\ProgramData\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
09:09:44 [UPDLIB] [ERROR]   Download manager: While attempting to download
file 'http://80.190.143.238/update/idx/master.idx', the server returned the
status "gateway timeout".
09:09:44 [UPDLIB] [ERROR]   Retry...
09:09:44 [UPD] [INFO]       Downloading of '
http://80.190.143.238/update/idx/master.idx' to
'C:\ProgramData\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
09:09:46 [UPDLIB] [ERROR]   Download manager: While attempting to download
file 'http://80.190.143.238/update/idx/master.idx', the server returned the
status "gateway timeout".
09:09:46 [UPDLIB] [ERROR]   Retry...
09:09:46 [UPD] [INFO]       Downloading of '
http://80.190.143.238/update/idx/master.idx' to
'C:\ProgramData\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
09:09:47 [UPDLIB] [ERROR]   Download manager: While attempting to download
file 'http://80.190.143.238/update/idx/master.idx', the server returned the
status "gateway timeout".
09:09:47 [UPD] [INFO]       Select update server '
http://80.190.143.239/update'.
09:09:47 [UPD] [INFO]       Downloading of '
http://80.190.143.239/update/idx/master.idx' to
'C:\ProgramData\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
09:09:51 [UPDLIB] [ERROR]   Download manager: While attempting to download
file 'http://80.190.143.239/update/idx/master.idx', the server returned the
status "gateway timeout".
09:09:51 [UPDLIB] [ERROR]   Retry...
09:09:51 [UPD] [INFO]       Downloading of '
http://80.190.143.239/update/idx/master.idx' to
'C:\ProgramData\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
09:09:52 [UPDLIB] [ERROR]   Download manager: While attempting to download
file 'http://80.190.143.239/update/idx/master.idx', the server returned the
status "gateway timeout".
09:09:52 [UPDLIB] [ERROR]   Retry...
09:09:52 [UPD] [INFO]       Downloading of '
http://80.190.143.239/update/idx/master.idx' to
'C:\ProgramData\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
09:10:12 [UPDLIB] [ERROR]   Download manager: The function
WinINet::HttpSendRequest() 'http://80.190.143.239/update/idx/master.idx'
failed. Error: Sunucu, geçersiz veya bilinmeyen bir yanıt döndürdü
09:10:12 [UPD] [INFO]       Select update server '
http://80.190.143.240/update'.
09:10:12 [UPD] [INFO]       Downloading of '
http://80.190.143.240/update/idx/master.idx' to
'C:\ProgramData\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
09:10:17 [UPDLIB] [ERROR]   Download manager: While attempting to download
file 'http://80.190.143.240/update/idx/master.idx', the server returned the
status "gateway timeout".
09:10:17 [UPDLIB] [ERROR]   Retry...
09:10:17 [UPD] [INFO]       Downloading of '
http://80.190.143.240/update/idx/master.idx' to
'C:\ProgramData\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
09:10:18 [UPDLIB] [ERROR]   Download manager: While attempting to download
file 'http://80.190.143.240/update/idx/master.idx', the server returned the
status "gateway timeout".
09:10:18 [UPDLIB] [ERROR]   Retry...
09:10:18 [UPD] [INFO]       Downloading of '
http://80.190.143.240/update/idx/master.idx' to
'C:\ProgramData\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
09:10:19 [UPDLIB] [ERROR]   Download manager: While attempting to download
file 'http://80.190.143.240/update/idx/master.idx', the server returned the
status "gateway timeout".
09:10:19 [UPD] [INFO]       Select update server '
http://80.190.143.241/update'.
09:10:19 [UPD] [INFO]       Downloading of '
http://80.190.143.241/update/idx/master.idx' to
'C:\ProgramData\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
09:10:24 [UPDLIB] [ERROR]   Download manager: While attempting to download
file 'http://80.190.143.241/update/idx/master.idx', the server returned the
status "gateway timeout".
09:10:24 [UPDLIB] [ERROR]   Retry...
09:10:24 [UPD] [INFO]       Downloading of '
http://80.190.143.241/update/idx/master.idx' to
'C:\ProgramData\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
09:10:27 [UPDLIB] [ERROR]   Download manager: While attempting to download
file 'http://80.190.143.241/update/idx/master.idx', the server returned the
status "gateway timeout".
09:10:27 [UPDLIB] [ERROR]   Retry...
09:10:27 [UPD] [INFO]       Downloading of '
http://80.190.143.241/update/idx/master.idx' to
'C:\ProgramData\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
09:10:34 [UPDLIB] [ERROR]   Download manager: While attempting to download
file 'http://80.190.143.241/update/idx/master.idx', the server returned the
status "gateway timeout".
09:10:34 [UPD] [INFO]       Select update server '
http://80.190.143.242/update'.
09:10:34 [UPD] [INFO]       Downloading of '
http://80.190.143.242/update/idx/master.idx' to
'C:\ProgramData\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
09:10:51 [UPDLIB] [ERROR]   Download manager: While attempting to download
file 'http://80.190.143.242/update/idx/master.idx', the server returned the
status "gateway timeout".
09:10:51 [UPDLIB] [ERROR]   Retry...
09:10:51 [UPD] [INFO]       Downloading of '
http://80.190.143.242/update/idx/master.idx' to
'C:\ProgramData\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
09:10:52 [UPDLIB] [ERROR]   Download manager: While attempting to download
file 'http://80.190.143.242/update/idx/master.idx', the server returned the
status "gateway timeout".
09:10:52 [UPDLIB] [ERROR]   Retry...
09:10:52 [UPD] [INFO]       Downloading of '
http://80.190.143.242/update/idx/master.idx' to
'C:\ProgramData\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
09:10:54 [UPDLIB] [ERROR]   Download manager: While attempting to download
file 'http://80.190.143.242/update/idx/master.idx', the server returned the
status "gateway timeout".
09:10:54 [UPD] [INFO]       Select update server '
http://80.190.143.243/update'.
09:10:54 [UPD] [INFO]       Downloading of '
http://80.190.143.243/update/idx/master.idx' to
'C:\ProgramData\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
09:10:54 [UPDLIB] [ERROR]   Download manager: While attempting to download
file 'http://80.190.143.243/update/idx/master.idx', the server returned the
status "gateway timeout".
09:10:54 [UPDLIB] [ERROR]   Retry...
09:10:54 [UPD] [INFO]       Downloading of '
http://80.190.143.243/update/idx/master.idx' to
'C:\ProgramData\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
09:10:54 [UPDLIB] [ERROR]   Download manager: While attempting to download
file 'http://80.190.143.243/update/idx/master.idx', the server returned the
status "gateway timeout".
09:10:54 [UPDLIB] [ERROR]   Retry...
09:10:54 [UPD] [INFO]       Downloading of '
http://80.190.143.243/update/idx/master.idx' to
'C:\ProgramData\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
09:10:55 [UPDLIB] [ERROR]   Download manager: While attempting to download
file 'http://80.190.143.243/update/idx/master.idx', the server returned the
status "gateway timeout".
09:10:55 [UPD] [INFO]       Select update server '
http://62.146.66.178/update'.
09:10:55 [UPD] [INFO]       Downloading of '
http://62.146.66.178/update/idx/master.idx' to 'C:\ProgramData\Avira\AntiVir
Desktop\TEMP\UPDATE\idx\master.idx'.
09:10:55 [UPDLIB] [ERROR]   Download manager: While attempting to download
file 'http://62.146.66.178/update/idx/master.idx', the server returned the
status "gateway timeout".
09:10:55 [UPDLIB] [ERROR]   Retry...
09:10:55 [UPD] [INFO]       Downloading of '
http://62.146.66.178/update/idx/master.idx' to 'C:\ProgramData\Avira\AntiVir
Desktop\TEMP\UPDATE\idx\master.idx'.
09:10:55 [UPDLIB] [ERROR]   Download manager: While attempting to download
file 'http://62.146.66.178/update/idx/master.idx', the server returned the
status "gateway timeout".
09:10:55 [UPDLIB] [ERROR]   Retry...
09:10:55 [UPD] [INFO]       Downloading of '
http://62.146.66.178/update/idx/master.idx' to 'C:\ProgramData\Avira\AntiVir
Desktop\TEMP\UPDATE\idx\master.idx'.
09:10:56 [UPDLIB] [ERROR]   Download manager: While attempting to download
file 'http://62.146.66.178/update/idx/master.idx', the server returned the
status "gateway timeout".
09:10:56 [UPD] [INFO]       Select update server '
http://62.146.66.179/update'.
09:10:56 [UPD] [INFO]       Downloading of '
http://62.146.66.179/update/idx/master.idx' to 'C:\ProgramData\Avira\AntiVir
Desktop\TEMP\UPDATE\idx\master.idx'.
09:10:56 [UPDLIB] [ERROR]   Download manager: While attempting to download
file 'http://62.146.66.179/update/idx/master.idx', the server returned the
status "gateway timeout".
09:10:56 [UPDLIB] [ERROR]   Retry...
09:10:56 [UPD] [INFO]       Downloading of '
http://62.146.66.179/update/idx/master.idx' to 'C:\ProgramData\Avira\AntiVir
Desktop\TEMP\UPDATE\idx\master.idx'.
09:10:57 [UPDLIB] [ERROR]   Download manager: While attempting to download
file 'http://62.146.66.179/update/idx/master.idx', the server returned the
status "gateway timeout".
09:10:57 [UPDLIB] [ERROR]   Retry...
09:10:57 [UPD] [INFO]       Downloading of '
http://62.146.66.179/update/idx/master.idx' to 'C:\ProgramData\Avira\AntiVir
Desktop\TEMP\UPDATE\idx\master.idx'.
09:10:57 [UPDLIB] [ERROR]   Download manager: While attempting to download
file 'http://62.146.66.179/update/idx/master.idx', the server returned the
status "gateway timeout".
09:10:57 [UPD] [INFO]       Select update server '
http://perspeak.avira-update.com/update'.
09:10:57 [UPD] [INFO]       Downloading of '
http://perspeak.avira-update.com/update/idx/master.idx' to
'C:\ProgramData\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
09:10:57 [UPDLIB] [ERROR]   Download manager: The function
WinINet::HttpSendRequest() '
http://perspeak.avira-update.com/update/idx/master.idx' failed. Error:
Sunucu adı ve adresi çözümlenemedi
09:10:57 [UPDLIB] [ERROR]   Retry...
09:10:57 [UPD] [INFO]       Downloading of '
http://perspeak.avira-update.com/update/idx/master.idx' to
'C:\ProgramData\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
09:10:57 [UPDLIB] [ERROR]   Download manager: The function
WinINet::HttpSendRequest() '
http://perspeak.avira-update.com/update/idx/master.idx' failed. Error:
Sunucu adı ve adresi çözümlenemedi
09:10:57 [UPDLIB] [ERROR]   Retry...
09:10:57 [UPD] [INFO]       Downloading of '
http://perspeak.avira-update.com/update/idx/master.idx' to
'C:\ProgramData\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
09:10:57 [UPDLIB] [ERROR]   Download manager: The function
WinINet::HttpSendRequest() '
http://perspeak.avira-update.com/update/idx/master.idx' failed. Error:
Sunucu adı ve adresi çözümlenemedi
09:10:57 [UPDLIB] [ERROR]   No additional servers found, the update will be
canceled.
09:10:57 [UPD] [ERROR]      Generation of update structure failed. UpdateLib
delivers error 537.


Summary:
********
    0 Files downloaded
    0 Files installed

    Mon Apr 05 09:10:57 2010
 The update failed!


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