Related to my previous tests, it seems that after I changed the order of the
hard-disks connected to Promise Sata300TX4 the errors followed both of the
7200.10 disks. I swapped the power supply and the SATA-cables at the same
time
and still get the following kind of errors (and only with 7200.10, _never_
with
the older 7200.7 disks):
ata3.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
ata3.00: cmd c8/00:08:77:7a:68/00:00:00:00:00/e7 tag 0 cdb 0x0 data 4096 in
res 50/00:00:7e:7a:68/00:00:00:00:00/e7 Emask 0x1 (device error)
ata3.00: configured for UDMA/133
ata3: EH complete
SCSI device sdc: 976773168 512-byte hdwr sectors (500108 MB)
sdc: Write Protect is off
sdc: Mode Sense: 00 3a 00 00
SCSI device sdc: write cache: enabled, read cache: enabled, doesn't
support DPO or FUA
ata3.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
ata3.00: cmd c8/00:08:57:bb:6a/00:00:00:00:00/e7 tag 0 cdb 0x0 data 4096 in
res 50/00:00:5e:bb:6a/00:00:00:00:00/e7 Emask 0x1 (device error)
ata3.00: configured for UDMA/133
ata3: EH complete
SCSI device sdc: 976773168 512-byte hdwr sectors (500108 MB)
sdc: Write Protect is off
sdc: Mode Sense: 00 3a 00 00
SCSI device sdc: write cache: enabled, read cache: enabled, doesn't
support DPO or FUA
ata4.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
ata4.00: cmd c8/00:20:2f:86:90/00:00:00:00:00/ea tag 0 cdb 0x0 data 16384 in
res 50/00:00:4e:86:90/00:00:00:00:00/ea Emask 0x1 (device error)
ata4.00: configured for UDMA/133
ata4: EH complete
SCSI device sdd: 976773168 512-byte hdwr sectors (500108 MB)
sdd: Write Protect is off
sdd: Mode Sense: 00 3a 00 00
SCSI device sdd: write cache: enabled, read cache: enabled, doesn't
support DPO or FUA
ata4.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
ata4.00: cmd c8/00:50:e7:f3:98/00:00:00:00:00/ea tag 0 cdb 0x0 data 40960 in
res 50/00:00:36:f4:98/00:00:00:00:00/ea Emask 0x1 (device error)
ata4.00: configured for UDMA/133
ata4: EH complete
SCSI device sdd: 976773168 512-byte hdwr sectors (500108 MB)
sdd: Write Protect is off
sdd: Mode Sense: 00 3a 00 00
SCSI device sdd: write cache: enabled, read cache: enabled, doesn't
support DPO or FUA
ata4.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
ata4.00: cmd c8/00:48:57:c8:9e/00:00:00:00:00/ea tag 0 cdb 0x0 data 36864 in
res 50/00:00:9e:c8:9e/00:00:00:00:00/ea Emask 0x1 (device error)
ata4.00: configured for UDMA/133
ata4: EH complete
The problems seem to be generated from simple ATA-READ commands:
ATA_CMD_READ = 0xC8,
ATA_CMD_READ_EXT = 0x25,
but I have absolutely no idea what is causing them ... The both disks
have nothing special in their SMART-records:
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED
WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 104 100 006 Pre-fail Always
- 6873586
3 Spin_Up_Time 0x0003 093 093 000 Pre-fail Always
- 0
4 Start_Stop_Count 0x0032 100 100 020 Old_age Always
- 11
5 Reallocated_Sector_Ct 0x0033 100 100 036 Pre-fail Always
- 0
7 Seek_Error_Rate 0x000f 076 061 030 Pre-fail Always
- 44625875
9 Power_On_Hours 0x0032 099 099 000 Old_age Always
- 1236
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always
- 0
12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always
- 11
187 Unknown_Attribute 0x0032 100 100 000 Old_age Always
- 0
189 Unknown_Attribute 0x003a 100 100 000 Old_age Always
- 0
190 Unknown_Attribute 0x0022 063 060 045 Old_age Always
- 639631397
194 Temperature_Celsius 0x0022 037 040 000 Old_age Always
- 37 (Lifetime Min/Max 0/27)
195 Hardware_ECC_Recovered 0x001a 076 054 000 Old_age Always
- 194225
197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always
- 0
198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline
- 0
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always
- 0
200 Multi_Zone_Error_Rate 0x0000 100 253 000 Old_age Offline
- 0
202 TA_Increase_Count 0x0032 100 253 000 Old_age Always
- 0
SMART Error Log Version: 1
No Errors Logged
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining
LifeTime(hours) LBA_of_first_error
# 1 Extended offline Completed without error 00% 1181
-
# 2 Extended offline Completed without error 00% 231
-
Any good ideas from where to search for the solution to this error messages ?
Regards,
Tomi Orava
> I just ran a test with the 2.6.21-rc6-git1 + your patches below
> and got the following errors (bottom of the mail). Do you have
> any idea what they might be trying to tell ?
>
> My configuration contains Promise Sata300TX4-pci card:
>
> 00:0e.0 Mass storage controller: Promise Technology, Inc. PDC40718 (SATA
> 300 TX4) (rev 02)
> Subsystem: Promise Technology, Inc. PDC40718 (SATA 300 TX4)
> Flags: bus master, 66MHz, medium devsel, latency 72, IRQ 16
> I/O ports at ec00 [size=128]
> I/O ports at e000 [size=256]
> Memory at fe900000 (32-bit, non-prefetchable) [size=4K]
> Memory at fe800000 (32-bit, non-prefetchable) [size=128K]
> Expansion ROM at fe600000 [disabled] [size=32K]
> Capabilities: [60] Power Management version 2
>
> Asus A7V880 / AMD Athlon XP 2.8MHz
> Antec truepower II 550W power supply
> 2 * Seagate 7200.7 disks 200GB (no errors with these two)
> 2 * Seagate 7200.10 disks 500GB (these ones generate all the errors)
> (jumpered into 3.0Gbs mode)
>
>
>> I've seen reports of issues like these with second-generation
>> Promise SATA chips and SATAII (3Gbps) drives, but this is the
>> first time I've seen any issues with a first-generation chip.
>>
>> 1. Please try 2.6.21-rc6 plus the following two patches:
>>
>> http://user.it.uu.se/~mikpe/linux/patches/2.6/patch-sata_promise-1-separate-sata-pata-ops-2.6.21-rc6
>>
>> http://user.it.uu.se/~mikpe/linux/patches/2.6/patch-sata_promise-2-error_intr-2.6.21-rc6
>>
>> This probably won't eliminate the errors, but should improve
>> the level of detail in the error messages.
>>
>> 2. Try with a better power supply and verify that cooling is OK.
>> Also verify that the SATA data and power cables are firmly attached.
>>
>> We've seen several reports of mysterious issues that eventually
>> were traced to insufficient power supplies or poorly seated
>> PCI cards (but in your case the chip is integrated on the mobo).
>
> On my system, cooling is OK. The power supply however has been
> changed twice because previous Antec supplies have died under stress :(
>
> Regards,
> Tomi Orava
>
> -----------------------------------------------------------------------
> ata2.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x2 frozen
> ata2.00: (port_status 0x20080000)
> ata2.00: cmd c8/00:68:27:ea:7c/00:00:00:00:00/e7 tag 0 cdb 0x0 data 53248
> in
> res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x6 (timeout)
> ata2: soft resetting port
> ata2: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
> ata2.00: configured for UDMA/133
> ata2: EH complete
> SCSI device sdb: 976773168 512-byte hdwr sectors (500108 MB)
> sdb: Write Protect is off
> sdb: Mode Sense: 00 3a 00 00
> SCSI device sdb: write cache: enabled, read cache: enabled, doesn't
> support DPO or FUA
> ata2.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x2 frozen
> ata2.00: (port_status 0x20080000)
> ata2.00: cmd c8/00:a8:5f:95:87/00:00:00:00:00/e7 tag 0 cdb 0x0 data 86016
> in
> res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x6 (timeout)
> ata2: soft resetting port
> ata2: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
> ata2.00: configured for UDMA/133
> ata2: EH complete
> SCSI device sdb: 976773168 512-byte hdwr sectors (500108 MB)
> sdb: Write Protect is off
> sdb: Mode Sense: 00 3a 00 00
> SCSI device sdb: write cache: enabled, read cache: enabled, doesn't
> support DPO or FUA
> ata2.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x2 frozen
> ata2.00: (port_status 0x20080000)
> ata2.00: cmd c8/00:00:3f:6f:b3/00:00:00:00:00/e7 tag 0 cdb 0x0 data 131072
> in
> res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x6 (timeout)
> ata2: soft resetting port
> ata2: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
> ata2.00: configured for UDMA/133
> ata2: EH complete
> SCSI device sdb: 976773168 512-byte hdwr sectors (500108 MB)
> sdb: Write Protect is off
> sdb: Mode Sense: 00 3a 00 00
> SCSI device sdb: write cache: enabled, read cache: enabled, doesn't
> support DPO or FUA
> ata2.00: limiting speed to UDMA/100:PIO4
> ata2.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x2 frozen
> ata2.00: (port_status 0x20080000)
> ata2.00: cmd 25/00:00:2f:2b:b3/00:02:07:00:00/e0 tag 0 cdb 0x0 data 262144
> in
> res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x6 (timeout)
> ata2: soft resetting port
> ata2: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
> ata2.00: configured for UDMA/100
> ata2: EH complete
> SCSI device sdb: 976773168 512-byte hdwr sectors (500108 MB)
> sdb: Write Protect is off
> sdb: Mode Sense: 00 3a 00 00
> SCSI device sdb: write cache: enabled, read cache: enabled, doesn't
> support DPO or FUA
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