Merhaba, Oracle'ın Ankara ofisinde çalışmak üzere Avrupa, Afrika ve Ortadoğu bölgesinde Oracle Linux ve Oracle VM alanında hizmet veren teknik destek ekibine çalışma arkadaşları arıyor.
Pozisyona https://oracle.taleo.net/careersection/jobdetail.ftl?job=15000NXC adresinden başvurulabilir ve daha fazla bilgi alınabilir. İş tanımı aşağıdadır... -- Özgür Yüksel | Manager, Customer Support, Europe - Middle East - Africa Oracle Linux, Oracle VM and Virtual Compute Appliance Support Phone: +90 312 248 8900 ORACLE Turkey | Dumlupinar Blv. 266 Tepe Prime A/56 Çankaya | TR-06800 Ankara ----------------------------------------------------------------------------------------------------------------------- Oracle provides the world's most complete, open, and integrated business software and hardware systems. Oracle, the world's premier database company, is hiring expert technical support staff for Oracle Linux and Oracle VM. By joining this proven team of Linux and virtualization professionals, you will assist customers in EMEA and worldwide to resolve requiring your wide-ranging skill set. Work location is Oracle's Ankara office. Responsibilities are: - Remote technical support using phone, email, web applications on Oracle Linux, Oracle VM for x86, Oracle Virtual Compute - Appliance (OVCA), Exadata, Exalogic, Exalytics, Oracle Database Appliance and similar to customers worldwide - Handling customers and following up with them for updates, proactive problem perception - Customers will look up to you for assistance in addressing their needs in a timely, professional manner. - Filing, tracking product defect reports - Requesting and tracking enhancement requests - Writing documents for the knowledge base, tracking and processing the comments on them. - Linux skills to include: kernel internals, system configuration, networking, hardware support, performance diagnostics, handling hangs & crashes and much more... - Oracle VM skills to include: installation, management, complete set of features, configuration, certification, diagnosis, troubleshooting, - Continually exercise and grow your diverse skills as you deliver the highest quality support possible to customers Job requirements are: - BS/MS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics - Eligible to work in Turkey and work from Oracle's Ankara office. - Solid knowledge of the Linux Operating System and components to be used in large data centers - Extensive experience managing Linux servers in production environments - 3+ year experience providing support (in form of customer support, system administration/management) or relevant - Strong troubleshooting skills - Outstanding spoken and written communications skills in English. - Outstanding learning skills without requirement of hands-on experience - A desire to serve customers with a passion. - A desire to be a team player within a virtual community - A mind to perceive and understand policies and processes with reasons behind it. - Competency to manage multiple priorities under high workload with minimal supervision - Ability to extrapolate acquired knowledge to different configurations and environments - Sound time management skills - Proven skills in solving complex problems - Understanding of and experience on virtualization technologies ----------------------------------------------------------------------------------------------------------------------- _______________________________________________ Linux-ik mailing list [email protected] https://liste.linux.org.tr/mailman/listinfo/linux-ik Liste kurallari: http://liste.linux.org.tr/kurallar.php
