On Sat, Oct 19, 2002, Guy Cohen wrote about "Re: [long] asking for help properly [Was:
pptp kernel freeze]":
> [blah blah blah so much crap i can cry]
Do you really think that with such an attitude anyone would want to help
you now?
> And if i tell you what kernel version im using would you know
> how to solve this problem? let me think about it.... Nope you wouldn't.
This is a self-fulfilling prophecy...
Think about this:
ISP hotline: Acme ISP customer support, how may I help you?
customer: Hi, I can't connect to the internet - it's my Windows fault.
What do I need to do to fix it?
hotline: How do you know it's your windows fault? What Windows is this?
What kind of message do you see when you try to log on?
customer: Don't you trust me? I'm telling you it's my Windows fault.
Believe me. It always happens when I try to log in using the
only OS I use, Windows.
hotline: But how can I can help you fix this problem if you don't tell
me what Windows version you have, and what error message you see
when you try to log on? So far I have no clue if this is a known
problem, or how to fix it, because you avoided giving me any
details! I'm not even at a situation now where I know if it's
a problem I can solve myself or if I need to find a more knowlegable
support person to help you. Please tell me which version of Windows
you are running and exactly what happens when you press that "dial"
icon.
customer: blah blah blah so much crap i can cry.
And if i tell you what Windows version im using would you know
how to solve this problem? let me think about it.... Nope you
wouldn't.
hotline: <hang up>
--
Nadav Har'El | Saturday, Oct 19 2002, 13 Heshvan 5763
[EMAIL PROTECTED] |-----------------------------------------
Phone: +972-53-245868, ICQ 13349191 |Windows detected you moved your mouse.
http://nadav.harel.org.il |Reboot for this change to take effect.
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