Kovriga, Gregory wrote:
Is such a case there are probably better ways to act.
Such as sending the letters to:
1. "moatsa le tsarhanut"
2. there is also government supervision over banks, there should be an address
for mails there too...
It's done through "ha-mefakeakh al ha-bankim"
the contact info is here:
http://www.bankisrael.gov.il/whoheb/whoheb.htm
Thanks,
Gregory.
-----Original Message-----
From: Nadav Har'El [mailto:[EMAIL PROTECTED]
Sent: Wednesday, March 02, 2005 2:14 PM
To: Shachar Shemesh
Cc: Kovriga, Gregory; Rony Shapiro; Shlomi Fish; Linux-IL
Subject: Re: פנייתך לבנק דיסקונט מתאריך 28/02/2005
On Wed, Mar 02, 2005, Shachar Shemesh wrote about "Re: פנייתך לבנק דיסקונט מתאריך
28/02/2005":
What we CAN do, however, is hurt them where they'll feel it. Let's
decide on a date, say - April 1st. During that day, all Discount bank
Linux users are to call in, once every half an hour or so, and ask what
their current balance is. State that you are waiting for your salary to
come in, or something. When asked why don't you check that through the
Internet, tell them you can't, as they locked you out.
I doubt this is very likely to help. The banks apparently have two completely
disjoint systems: 1. the human tellers and bankers in the branches, and 2. the
compterization people working on the Internet front-end. Trying to convince
the former that you are right, is not going to help with the latter. The
common manager of the two "systems" is probably very high up the organization
structure of the bank.
A couple of years ago, when Bank Leumi's site wasn't working properly with
Netscape (now it sort of does, if you know the back entrance...), I went to
my banker to threaten him that I was going to leave them because they don't
support Netscape. The banker appeared sad, asked me what Netscape was (!),
and then said there's nothing he could do but give me the phone and watch me
call the Internet support people. I did, and they bluntly told me that they
don't support Netscape, don't care about Netscape, and have no plans to do
so in the future. My banker didn't have any say in that conversation, and
the person on the other side didn't really care if my local branch suffered
if I left them.
Considering the amount of money we all together have in this bank I would
say that lack of interest of the bank is his customers is quite
surprising...
Banks are a cartel. Not surprising at all.
And please be aware of the percentages. How much of the bank's total money
do you think is made from home Linux users? 1%? 0.01%?
Be true to yourself, and don't say "10%": please remember that:
1. all of the bank's income from businesses, loans, mashkantaot, etc.,
have nothing to do with Linux.
2. half the clients (say) don't use a computer at all to access the account.
Even many rich clients (think, for example, of old people).
3. Windows users that prefer firefox still can (and do) use IE for sites
such as the bank.
Banks should support Mozilla for other reasons:
1. Fairness (the same reason we support handicaps, even if only 1%)
2. Future market share for Firefox is likely to grow.
3. IE 7, coming next year, might break their site if they don't check their
standard compliance now.
--
Thanks,
Uri
http://translation.israel.net
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