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Yedidyah Bar-David wrote:
> Hi all,
>
> Sorry for posting offtopic. I already talked to Bezeq and my ISP
> (netvision) and both say there is no problem. Maybe someone here will
> have an idea.
>
> I connect to the internet through Bezeq ADSL+Netvision. The last change
> in my configuration, at least that I recall, was changing the modem (an
> ECI 312) to be a router, a few months ago. In the last 1-2 weeks, I had
> unexplained stops (cuts?) in the connection. After talking today, as I
> said, with both, I looked a bit further. I ran on the modem itself ping
> to the other side of the ppp connection (212.143.208.145 currently), and
> I see that exactly each 519 seconds, the connection goes down for
> exactly 12 seconds. The ppp connection does manage to stay up - it does
> not disconnect/reconnect. But ping does not reply for 12 seconds.
>
> I now discovered that the connection dies only on one direction - from
> the net to me. I had a gnomemeeting talk with someone and he said that
> during the cut he did continue hearing me.
>
> Any idea anyone?
>
> Thanks.
>
> I will call both tomorrow with the added data but do not expect much.
I'd call Netvision and inform them that you are leaving unless the
problem will be solved very soon. They can solve it even if it's Bezeq's
fault. From your point of view, you are a customer that doesn't get the
service he pays for. Let them figure it out. You've done far more than
they could expect from you.
I think that it's pretty clear that the problem is not at your
configuration, so there is hardly anything you can do.
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