On 10/25/07, Hetz Ben Hamo <[EMAIL PROTECTED]> wrote: > Hi, > > I'm looking for a very basic ticket system that supports hebrew (the > people that will fill the tickets are not computer 'experts'), that > will let me see all the tickets and reply to them via the system (so > they get a link to the reply).. > > The ticket system is not related to any software field (i.e. bugzilla etc). > > Any suggestions, recommendations? >
As Doron mentioned already - Look at http://otrs.org/. I once used it with relatively high success. It needs some learning and the UI could be better but once people get the hang of it it works quite well. > Thanks, > Hetz > -- > Skepticism is the lazy person's default position. > my blog (hebrew): http://benhamo.org > > ================================================================= > To unsubscribe, send mail to [EMAIL PROTECTED] with > the word "unsubscribe" in the message body, e.g., run the command > echo unsubscribe | mail [EMAIL PROTECTED] > > -- Cheers, Maxim Veksler "Free as in Freedom" - Do u GNU ? ================================================================= To unsubscribe, send mail to [EMAIL PROTECTED] with the word "unsubscribe" in the message body, e.g., run the command echo unsubscribe | mail [EMAIL PROTECTED]
