On Sun, Jan 27, 2013 at 8:59 AM, David Suna <[email protected]>wrote:
> This is not directly related to Linux but the problem is also occurring > on my Linux machines. Since people here seem to be very knowledgeable > about how to diagnose and document problems with ISPs I am turning to your > collective wisdom for some help. > > We have been using Bezeq Int'l as our ISP for years (ever since Actcom was > bought out). For the most part we have been satisfied even if the Linux > support in the early years was not the best. We are now connected with a > 20Mb DSL connection. Recently I have noticed a problem with downloading > certain zip file that the zip files end up truncated. I.e. rather than > downloading a zip file of 1.2 MB the download completes "successfully" but > the zip file will only be 800 KB and is obviously not usable. This does > not happen on all zip files and it does not seem to be connected to a > particular size of zip file (i.e. larger zip files will work sometimes). I > have not been able to pin point a particular characteristic of the zip file > that causes it to fail. Windows XP, Windows 7 and Ubuntu all encounter the > same problem. However, if I connect my laptop via my phone's 3G network I > am able to download the zip file without a problem. > > A second symptom that has come up recently is that when I have clicked on > some links, instead of going to the requested site I am shown an error page > from Bezeq Int'l saying that this site is dangerous and I cannot go there. > If I hit the back button and try again I am able to get to the site without > a problem. > > Putting these two items together I have come to the theory that Bezeq > Int'l has updated their firewalls / anti virus software which is somehow > causing both of these issues. > > Has anyone else using Bezeq Int'l encountered similar problems? Other > than just calling and complaining are there any tools that I can use to > further trouble shoot the problem? If the support people say it is not > their problem I would like to have as much support as possible to force > them to deal with the issue. > > > Do you use Bezeq Int's DNS services? If so, try switching to 8.8.8.8 and 8.8.4.4, see if it helps. -- Shimi
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