On Thu, 31 Oct 2013 15:17:21 +0200 Shlomi Fish <shlo...@gmail.com> wrote:
> Hi all, > > I have written a document titled “How to Get Help Online (2013)” and > one can read it here: > > http://www.shlomifish.org/philosophy/computers/how-to-get-help-online/2013.html > > (It is still not linked from the rest of the site). > > This document grew out of me concluding that it is highly possible > many inexperienced users do not know how and where to effectively get > help online with their problems. As a result, I wrote this document > to distill my knowledge > and experience. > > I am aware of this document - > http://www.catb.org/~esr/faqs/smart-questions.html - it is written > well and is > a commendable effort, but mine serves a somewhat different purpose (= > explaining > where to look for information instead of how to effectively do it > yourself) and > I link to “How to ask Questions the Smart Way” in my newer document. > > Any comments would be appreciated. One thing missing in http://www.catb.org/~esr/faqs/smart-questions.html is an exhortation to clearly post the solution, when you finally find it, with <SOLVED> appended to the subject, so that those who follow you can get the answer easier than you did. Another thing: Eric and Rick refused to include the Steve Litt Patented Guaranteed Method for Getting Answers. You may or may not want to put it in your document. SteveT Steve Litt * http://www.troubleshooters.com/ Troubleshooting Training * Human Performance _______________________________________________ Linux-il mailing list Linux-il@cs.huji.ac.il http://mailman.cs.huji.ac.il/mailman/listinfo/linux-il