The real question is wether or not this notebook is still under warranty and how technitcally adapt you are. Opening a notebook to install memory can be kind of tricky (lots of small parts that have to go together just right). If you value your warranty then don't open the laptop as it will immediatly void your warranty (well maybe depending on how transparent your actions are), if it's already up, dig in! I did a quick search of Kingston and Micron (Crucial) memory and it looks like this is probably a P133 notebook with 2 internal slots. There is either 16MB integrated onboard or 8MB integrated and 1 8MB module in 1 of the slots. Do you know which is right? In any event, you can install up to a 16MB module in each giving you 48MB or 40MB max respectively. An 8MB module from Micron was US$27 and a 16MB was US$41. Adding memory is usually a matter of removing (in general order) keyboard, LCD panel, top of case, EM shield, heat shield sliding in the module, and reversing,though the exact steps will vary from model to model. You could alwas buy the memory and take it in to a local PC shop/builder and have them install it. Other than the warranty there is no real reason to send it back to Micron. Good luck. Adrian
