On 01/04/10 00:59, Eberhard Moenkeberg wrote: >> If you don't mention that the failed drive is a "one-year item" from Dell, >> it is covered by your 3-year warranty.
Er, I wouldn't think so - all Dell items have unique serial numbers. They will know which items have 3-year support and which have only 1-year. >> Maybe too if you buy Seagate drives at second source. I doubt that very much too. Dell drives have Dell firmware. They're not going let me send in generic Seagate drives for replacement. >> >> But my question is: why didn't you choose originally the 5-year warranty >> from Dell? >> You can get it, even if not choosable in the web interface. Our original systems have 3-year warranty. I have asked if the drives can be delivered with 3-year warranty too. > And/or try to get an advertise for drives without tray - I am currently > struggling for an empty 3,5" tray for R710 which can accept a 2,5" SATA > SSD - Dell can't deliver what I want (at least my sales representative is > too much straightened to really understand & act properly - I know it > would be possible if I would know the part number), and the proper drive > tray with 160 GB SATA disk (to throw away for me) shall cost me 160 Euros > plus tax. > So the trays are costly - ask to go without. I have been quoted the same price for the drive, with or without the drive tray. You know you can buy drive trays here [1] don't you? R> [1] http://www.scsi4me.com/dell-0f238f-3-5-inch-sas-satau-drive-tray-caddy-carrier-for-poweredge-r410-r710-t610-etc.html R. _______________________________________________ Linux-PowerEdge mailing list [email protected] https://lists.us.dell.com/mailman/listinfo/linux-poweredge Please read the FAQ at http://lists.us.dell.com/faq
