I've installed the OpenManage 7.4.0 package on a Dell PowerEdge 2850
running Ubuntu 14.04 LTS. However, I cannot get the web interface to start.
$ sudo service dsm_om_connsvc start
Starting DSM SA Connection Service: *
$ sudo service dsm_om_connsvc status
dsm_om_connsvcd is stopped
Checking the log clearly shows that the process has failed to start
properly.
$ tail -n 100 /opt/dell/srvadmin/var/log/openmanage/dsm_om_connsvcdIO.log
status(-3) 38:32 2016] (1504) RunServer:daemon worker forked
[Jul 7 18:38:32 2016] (1505) RunServer:worker process entry
[Jul 7 18:38:32 2016] (1504) RunServer:daemon waiting for worker init
status
[Jul 7 18:38:32 2016] (1505) ModuleAttach: entry 0
[Jul 7 18:38:32 2016] (1505) ModuleAttach: starting the startserver thread
[Jul 7 18:38:32 2016] (1505) ModuleAttach(ERROR): startserver thread
exited prematurely, aborting!
[Jul 7 18:38:32 2016] (1505) ModuleAttach: exit with errors!
[Jul 7 18:38:32 2016] (1505) RunServer: ModuleAttach failed
[Jul 7 18:38:32 2016] (1505) RunServer:worker process EXIT status(-3)
[Jul 7 18:38:32 2016] (1504) RunServer:daemon process EXIT status(-3)
[Jul 7 18:38:32 2016] (1505) RunServer exit with status(-3)
[Jul 7 18:38:32 2016] (1502) RunServer:parent process EXIT status(-3)
All other tools work as expected, including omreport, omconfig, and omhelp.
According some internet threads, an outdated JRE is sometimes a culprit,
but I checked and it's up to date.
Executing the shell service/opt/dell/srvadmin/sbin/srvadmin-services.sh
with sh /opt/dell/srvadmin/sbin/srvadmin-services.sh start and sh
/opt/dell/srvadmin/sbin/srvadmin-services.sh stop produces syntax errors on
the same line: /opt/dell/srvadmin/sbin/srvadmin-services.sh: 26:
/opt/dell/srvadmin/sbin/srvadmin-services.sh: Syntax error: "(" unexpected.
However, viewing the file shows nothing that appears out of the ordinary
that I could tell. Commenting out the line startDeps=(mptctl) does seem to
allow it to start though. Running sudo
/opt/dell/srvadmin/sbin/srvadmin-services.sh start returns
Starting Systems Management Device Drivers:
Starting dell_rbu: *
Starting ipmi driver: * Already started
Starting DSM SA Connection Service: *
However, sudo service dsm_om_connsvc status still returns dsm_om_connsvcd
is stopped.
What's going on?
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