Hi, Weren't, shame on me for not checking. Are now. :) (1.X to 2 on BIOS, 14.X to 17.X on Network card)
On Fri, Jan 20, 2017 at 5:17 PM, Cameron Smith <[email protected]> wrote: > Are you running the latest firmware for the NICs and the BIOS? > > Cameron > > On Fri, Jan 20, 2017 at 1:18 PM, Russell Kackley <[email protected]> > wrote: > >> Hi Tuc, >> >> We had what sounds like a similar problem to yours. Fortunately, the >> change to the fan speed offset solved the problem for us. Here are the >> details: >> >> We have 3 PE R720 servers that were purchased in mid-2013. All of them >> have Intel X540/2P I350 rNDC 10 Gb/s NIC's in them. I'm guessing that is >> similar to what you have in your R720XD. Two of the servers have worked >> flawlessly for the past three years. However, one of them, even from the >> early days of use, would intermittently report the following error: >> >> The system board NDC PG voltage is outside of range. >> >> That would cause a reboot event, which was obviously a serious problem. >> The server was under warranty and the technician tried replaced both the >> NIC and the motherboard. We still got the same error and reboot problem. >> Eventually, the issue got elevated to a L3 technician at Dell and they >> advised us to set the "Fan speed offset" to the "Low Fan Speed Offset"" >> setting. We made that change to the problem server and its performance has >> been perfectly fine since then. I'm guessing that the fan speed change >> solved the NIC overheating problem. >> >> I'm sorry to hear that it doesn't seem to have solved your problem. I >> think that the iDRAC Settings-Thermal GUI offers the "High Fan Speed >> Offset", which runs the fans faster than the "Low Fan Speed Offset" >> setting. Did you try the "High Fan Speed Offset" setting to see if that >> corrects the problem? >> >> On Fri, Jan 20, 2017 at 6:47 AM, Tuc at Beach House <[email protected]> >> wrote: >> >>> Hi, >>> >>> We have an older R720XD (Ship date: September 07, 2012) that has >>> X540-AT2 NICs (10G). The system seems to shut down the NICS for >>> overheating. Apparently, Dell told them just to change the "Thermal >>> Profile" to Max, and the "Fan Speed Offset" to low. That worked for a >>> while, but now its happening again. The unit isn't under warranty, so I >>> can't call Dell anymore. >>> >>> Has anyone else found a way around this. Its a hadoop node that just >>> "disappears" on us and causes problems. >>> >>> Thanks, Tuc >>> >>> _______________________________________________ >>> Linux-PowerEdge mailing list >>> [email protected] >>> https://lists.us.dell.com/mailman/listinfo/linux-poweredge >>> >>> >> >> >> -- >> Russell Kackley >> Subaru Telescope >> Hilo, Hawaii >> >> >> _______________________________________________ >> Linux-PowerEdge mailing list >> [email protected] >> https://lists.us.dell.com/mailman/listinfo/linux-poweredge >> >> >
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