Hi,

Weren't, shame on me for not checking. Are now. :) (1.X to 2 on BIOS, 14.X
to 17.X on Network card)

On Fri, Jan 20, 2017 at 5:17 PM, Cameron Smith <[email protected]>
wrote:

> Are you running the latest firmware for the NICs and the BIOS?
>
> Cameron
>
> On Fri, Jan 20, 2017 at 1:18 PM, Russell Kackley <[email protected]>
> wrote:
>
>> Hi Tuc,
>>
>> We had what sounds like a similar problem to yours. Fortunately, the
>> change to the fan speed offset solved the problem for us. Here are the
>> details:
>>
>> We have 3 PE R720 servers that were purchased in mid-2013. All of them
>> have Intel X540/2P I350 rNDC 10 Gb/s NIC's in them. I'm guessing that is
>> similar to what you have in your R720XD. Two of the servers have worked
>> flawlessly for the past three years. However, one of them, even from the
>> early days of use, would intermittently report the following error:
>>
>> The system board NDC PG voltage is outside of range.
>>
>> That would cause a reboot event, which was obviously a serious problem.
>> The server was under warranty and the technician tried replaced both the
>> NIC and the motherboard. We still got the same error and reboot problem.
>> Eventually, the issue got elevated to a L3 technician at Dell and they
>> advised us to set the "Fan speed offset" to the "Low Fan Speed Offset""
>> setting. We made that change to the problem server and its performance has
>> been perfectly fine since then. I'm guessing that the fan speed change
>> solved the NIC overheating problem.
>>
>> I'm sorry to hear that it doesn't seem to have solved your problem. I
>> think that the iDRAC Settings-Thermal GUI offers the "High Fan Speed
>> Offset", which runs the fans faster than the "Low Fan Speed Offset"
>> setting. Did you try the "High Fan Speed Offset" setting to see if that
>> corrects the problem?
>>
>> On Fri, Jan 20, 2017 at 6:47 AM, Tuc at Beach House <[email protected]>
>> wrote:
>>
>>> Hi,
>>>
>>> We have an older R720XD (Ship date: September 07, 2012) that has
>>> X540-AT2 NICs (10G). The system seems to shut down the NICS for
>>> overheating. Apparently, Dell told them just to change the "Thermal
>>> Profile" to Max, and the "Fan Speed Offset" to low. That worked for a
>>> while, but now its happening again. The unit isn't under warranty, so I
>>> can't call Dell anymore.
>>>
>>> Has anyone else found a way around this. Its a hadoop node that just
>>> "disappears" on us and causes problems.
>>>
>>> Thanks, Tuc
>>>
>>> _______________________________________________
>>> Linux-PowerEdge mailing list
>>> [email protected]
>>> https://lists.us.dell.com/mailman/listinfo/linux-poweredge
>>>
>>>
>>
>>
>> --
>> Russell Kackley
>> Subaru Telescope
>> Hilo, Hawaii
>>
>>
>> _______________________________________________
>> Linux-PowerEdge mailing list
>> [email protected]
>> https://lists.us.dell.com/mailman/listinfo/linux-poweredge
>>
>>
>
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