A disk in an MD1000 attached to a PERC5E controller had
failed and was replaced by a field technician.
Now the disk is not visible in Dell Openmanage, and not
visible using MegaCli.
Is there any way to make the new disk visible without
a reboot. (I have 'resolved' a similiar issue before by
rebooting) Can a SCSI reset be forced through the
controller?
OS: RHEL 5.2
Name : PERC 5/E Adapter
Firmware Version : 5.2.2-0076
Driver Version : 00.00.03.15-RH1
--------------------------------------------------
1. The storage arrays is attached with two SAS cables.
(dual attached). I asked the field technician to reseat
the drive and an OpenManage message was issued:
# omreport system alertlog
Alert Log contains...
Severity : Ok
ID : 2284
Date and Time : Wed Aug 19 13:37:30 2009
Category : Storage Service
Description : A redundant path has been restored.: Physical Disk 0:0:9
Controller 2, Connector 0
Severity : Non-Critical
ID : 2283
Date and Time : Wed Aug 19 13:37:07 2009
Category : Storage Service
Description : A redundant path is broken.: Physical Disk 0:0:9 Controller 2,
Connector 0
-----------------------------------------
2. The missing disk is at Slot Number 9:
# ./MegaCli -PDList -a2 | grep Slot
Slot Number: 0
Slot Number: 1
Slot Number: 2
Slot Number: 3
Slot Number: 4
Slot Number: 5
Slot Number: 6
Slot Number: 7
Slot Number: 8
Slot Number: 10
Slot Number: 11
Slot Number: 12
Slot Number: 13
Slot Number: 14
-----------------------------------------
3. MegaCli cannot see the disk:
# ./MegaCli -PDInfo -PhysDrv [0:9] -a2
Adapter 2: Device at Enclosure - 0, Slot - 9 is not found.
Exit Code: 0x01
-------------------------------------------
4. Attempts to bring the disk online fail
# ./MegaCli -PDOnline -PhysDrv [0:9] -a2
# ./MegaCli -PDRbld -Start -PhysDrv [0:9] -a2
# ./MegaCli -PDMarkMissing -PhysDrv [0:9] -a2
all result in :
Adapter 2: Device at Enclosure - 0, Slot - 9 is not found.
-------------------------------------------
Thank you.
Jeff Ewing
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