The mptsas driver is not intended to work with MegaRAID product. What you need is either megasas, megasr, or some other driver with the words "mega" in its name. The Software Support email id is for handling channel market, which I believe is correct for your situation. If your with an oem like IBM, Dell, HP, Sun, etc, let me know in private email, and I will get you in contact with the correct product support lines.
Eric > -----Original Message----- > From: Cory Visi [mailto:[EMAIL PROTECTED] > Sent: Wednesday, December 26, 2007 3:30 PM > To: Moore, Eric > Cc: DL-MPT Fusion Linux; [email protected]; Support, Software > Subject: RE: Problems with LSI MegaRaid 1068e > > Eric, > > Sorry about the confusion and thank you very much for the > references to > other support addresses. > > You may want to consider removing the [EMAIL PROTECTED] e-mail > address from > MAINTAINERS. They really have no idea how to respond to Linux kernel > driver requests. > > Thank you again! > > Cory Visi > Managing Partner > GC InfoTech, LLC > E-mail: [EMAIL PROTECTED] > Mobile: (203) 912-1173 > Office: (203) 327-5700 x4103 > Fax: (203) 353-1035 > > > > "Moore, Eric" <[EMAIL PROTECTED]> > 12/26/2007 04:35 PM > > To > "Cory Visi" <[EMAIL PROTECTED]>, "DL-MPT Fusion Linux" > <[EMAIL PROTECTED]>, "Support, Software" <[EMAIL PROTECTED]>, > <[email protected]> > cc > > Subject > RE: Problems with LSI MegaRaid 1068e > > > > > > > On Wednesday, December 26, 2007 12:39 PM, Cory Visi wrote: > > > To whom it may concern: > > > > I am working with a SuperMicro "Super Server" AS2020A-8RB with an > > integrated LSI MegaRaid 1068e (Firmware M1068e.01.08221427R). > > > > The configuation uses 3x 73 GB SAS drives in a RAID 5 > > configuration (using > > the RAID key). > > > > MegaRAID != Fusion > > Please contact the MegaRAID team. I guess it will be either Sreenivas > Bagalkote([EMAIL PROTECTED]) or Sumant > Patro([EMAIL PROTECTED]). Their contact info should be available in > the MAINTAINERS file in the top folder of the kernel source tree. > > Eric > > > - To unsubscribe from this list: send the line "unsubscribe linux-scsi" in the body of a message to [EMAIL PROTECTED] More majordomo info at http://vger.kernel.org/majordomo-info.html

