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Date: Tue, 11 Jul 2006 06:09:34 -0700 From: [EMAIL PROTECTED] To: [EMAIL PROTECTED] Subject: [Bugme-new] [Bug 6817] New: USB errors and "reset high speed USB device" http://bugzilla.kernel.org/show_bug.cgi?id=6817 Summary: USB errors and "reset high speed USB device" Kernel Version: 2.6.17.1 Status: NEW Severity: high Owner: [EMAIL PROTECTED] Submitter: [EMAIL PROTECTED] Most recent kernel where this bug did not occur: none Distribution: Suse 10.1 (but with kernel 2.6.17.1 from www.kernel.org) Hardware Environment: IBM ThinkPad X41 with LaCie slimline DVD+-RW Dual Layer DVD writer (USB 2.0, purchased July 2005) and some 1GB memory sticks (USB 2.0) Problem Description: Write errors when large files are transferred; sometimes no useful error message; in some cases "reset high speed USB device"; details see below I think this is a software problem because: * the same LaCie DVD writer works under Windows * the same 1GB USB sticks work under Windows * various USB 2.0 memory sticks with 128 MB or less work fine I have google'd for the error message "Reset high speed USB device", and it seems that everyone is confused. So I compiled and installed the most recent kernel (2.6.17.1), and I can reproduce the errors. Steps to reproduce: (A) with the DVD writer: ------------------------ Boot the computer. Connect the DVD writer. /var/log/messages says: Jun 26 00:29:03 myhost kernel: usb 1-3: new high speed USB device using ehci_hcd and address 3 Jun 26 00:29:03 myhost kernel: usb 1-3: configuration #1 chosen from 1 choice Jun 26 00:29:03 myhost kernel: Initializing USB Mass Storage driver... Jun 26 00:29:03 myhost kernel: scsi2 : SCSI emulation for USB Mass Storage devices Jun 26 00:29:03 myhost kernel: usb-storage: device found at 3 Jun 26 00:29:03 myhost kernel: usb-storage: waiting for device to settle before scanning Jun 26 00:29:03 myhost kernel: usbcore: registered new driver usb-storage Jun 26 00:29:03 myhost kernel: USB Mass Storage support registered. Jun 26 00:29:08 myhost kernel: Vendor: _NEC Model: DVD+-RW ND-6650A Rev: 1.23 Jun 26 00:29:08 myhost kernel: Type: CD-ROM ANSI SCSI revision: 00 Jun 26 00:29:08 myhost kernel: sr0: scsi3-mmc drive: 24x/24x writer cd/rw xa/form2 cdda tray Jun 26 00:29:08 myhost kernel: Uniform CD-ROM driver Revision: 3.20 Jun 26 00:29:08 myhost kernel: sr 2:0:0:0: Attached scsi CD-ROM sr0 Jun 26 00:29:08 myhost kernel: sr 2:0:0:0: Attached scsi generic sg1 type 5 Jun 26 00:29:08 myhost kernel: usb-storage: device scan complete When I do a "growisofs -Z /dev/sr0 -R -J <some_file>", the step motor of the DVD drive clicks like it is going to a park position. This happens a few times, the drive speeds up and slows down a few times, all this sounds a little unhealthy, and then I get an error before the DVD burning starts: /dev/sr0: "Current Write Speed" is 4.1x1385KBps. :-( unable to [EMAIL PROTECTED]: Input/output error :-( write failed: Input/output error /var/log/messages says nothing else but Jun 26 00:30:53 myhost kernel: usb 1-3: reset high speed USB device using ehci_hcd and address 3 I know that very similar errors can be caused by the "hald" deamon. Apparently, this program regularly probes the USB bus for new devices and somehow interfers with the DVD writing. In my case, the "hald" was switched off all the time ! I can get the LaCie USB device to work only with kernel 2.6.16.11 (from www.kernel.org) and only when I follow a strange recipe. It is weird, but reproducible. * boot the computer * connect the DVD writer * do a "growisofs", get the same error as above * disconnect the DVD writer and connect it again * do another "growisofs" * this one works! I get a DVD burned without any errors. * further attempts to "growisofs" all fail unless I reboot and follow the procedure from the beginning (B) problems with the 1GB memory sticks --------------------------------------- When I copy a single large file to the USB memory stick with cp <some_file> /media/usb/<filename> I get (after about 600 MB of copying) the following error: cp: failed to preserve ownership of '/media/usb/<filename>': Operation not permitted. But there is nothing in /var/log/messages. I'd be most grateful if someone could help. I am happy to provide any additional data you require or more verbose error messages (if you tell me how to activate that feature). Finally, some additional info that might help: The following is a similar LaCie slimline DVD+-RW (purchased 09/2004) which works fine: Aug 13 21:42:54 myhost kernel: usb 1-3: new high speed USB device using ehci_hcd and address 5 Aug 13 21:42:54 myhost kernel: scsi4 : SCSI emulation for USB Mass Storage devices Aug 13 21:42:54 myhost kernel: usb-storage: device found at 5 Aug 13 21:42:54 myhost kernel: usb-storage: waiting for device to settle before scanning Aug 13 21:42:59 myhost kernel: Vendor: _NEC Model: DVD+-RW ND-6500A Rev: 2.22 Aug 13 21:42:59 myhost kernel: Type: CD-ROM ANSI SCSI revision: 00 Aug 13 21:42:59 myhost kernel: sr0: scsi3-mmc drive: 24x/24x writer cd/rw xa/form2 cdda tray Aug 13 21:42:59 myhost kernel: Attached scsi CD-ROM sr0 at scsi4, channel 0, id 0, lun 0 Aug 13 21:42:59 myhost kernel: Attached scsi generic sg1 at scsi4, channel 0, id 0, lun 0, type 5 Aug 13 21:42:59 myhost kernel: usb-storage: device scan complete The following is a 128 MB USB stick that always works: Jun 28 00:19:05 myhost kernel: usb 2-3: new high speed USB device using ehci_hcd and address 3 Jun 28 00:19:05 myhost kernel: usb 2-3: configuration #1 chosen from 1 choice Jun 28 00:19:06 myhost kernel: Initializing USB Mass Storage driver... Jun 28 00:19:06 myhost kernel: scsi2 : SCSI emulation for USB Mass Storage devices Jun 28 00:19:06 myhost kernel: usb-storage: device found at 3 Jun 28 00:19:06 myhost kernel: usb-storage: waiting for device to settle before scanning Jun 28 00:19:06 myhost kernel: usbcore: registered new driver usb-storage Jun 28 00:19:06 myhost kernel: USB Mass Storage support registered. Jun 28 00:19:11 myhost kernel: Vendor: LEXAR Model: GEYSER JUMPDRIVE Rev: 1.00 Jun 28 00:19:11 myhost kernel: Type: Direct-Access ANSI SCSI revision: 01 CCS Jun 28 00:19:11 myhost kernel: SCSI device sdb: 251904 512-byte hdwr sectors (129 MB) Jun 28 00:19:11 myhost kernel: sdb: Write Protect is off Jun 28 00:19:11 myhost kernel: sdb: Mode Sense: 23 00 00 00 Jun 28 00:19:11 myhost kernel: sdb: assuming drive cache: write through Jun 28 00:19:11 myhost kernel: SCSI device sdb: 251904 512-byte hdwr sectors (129 MB) Jun 28 00:19:11 myhost kernel: sdb: Write Protect is off Jun 28 00:19:11 myhost kernel: sdb: Mode Sense: 23 00 00 00 Jun 28 00:19:11 myhost kernel: sdb: assuming drive cache: write through Jun 28 00:19:11 myhost kernel: sdb: sdb1 Jun 28 00:19:11 myhost kernel: sd 2:0:0:0: Attached scsi removable disk sdb Jun 28 00:19:11 myhost kernel: sd 2:0:0:0: Attached scsi generic sg1 type 0 Jun 28 00:19:11 myhost kernel: usb-storage: device scan complete And here is one of the 1GB USB memory sticks that doesn't work: Jun 28 00:19:29 myhost kernel: usb 2-3: new high speed USB device using ehci_hcd and address 4 Jun 28 00:19:29 myhost kernel: usb 2-3: configuration #1 chosen from 1 choice Jun 28 00:19:29 myhost kernel: scsi3 : SCSI emulation for USB Mass Storage devices Jun 28 00:19:29 myhost kernel: usb-storage: device found at 4 Jun 28 00:19:29 myhost kernel: usb-storage: waiting for device to settle before scanning Jun 28 00:19:34 myhost kernel: Vendor: USB 2.0 Model: Flash Disk Rev: 2.00 Jun 28 00:19:34 myhost kernel: Type: Direct-Access ANSI SCSI revision: 02 Jun 28 00:19:34 myhost kernel: SCSI device sdb: 2031616 512-byte hdwr sectors (1040 MB) Jun 28 00:19:34 myhost kernel: sdb: Write Protect is off Jun 28 00:19:34 myhost kernel: sdb: Mode Sense: 0b 00 00 08 Jun 28 00:19:34 myhost kernel: sdb: assuming drive cache: write through Jun 28 00:19:34 myhost kernel: SCSI device sdb: 2031616 512-byte hdwr sectors (1040 MB) Jun 28 00:19:34 myhost kernel: sdb: Write Protect is off Jun 28 00:19:34 myhost kernel: sdb: Mode Sense: 0b 00 00 08 Jun 28 00:19:34 myhost kernel: sdb: assuming drive cache: write through Jun 28 00:19:34 myhost kernel: sdb: sdb1 Jun 28 00:19:34 myhost kernel: sd 3:0:0:0: Attached scsi removable disk sdb Jun 28 00:19:34 myhost kernel: sd 3:0:0:0: Attached scsi generic sg1 type 0 Jun 28 00:19:34 myhost kernel: usb-storage: device scan complete For the computer and the LaCie drive that doesn't work, I also include the following output: lspci -vv [...] 00:1d.0 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #1 (rev 03) (prog-if 00 [UHCI]) Subsystem: IBM Unknown device 0565 Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- Latency: 0 Interrupt: pin A routed to IRQ 177 Region 4: I/O ports at 1820 [size=32] 00:1d.1 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #2 (rev 03) (prog-if 00 [UHCI]) Subsystem: IBM Unknown device 0565 Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- Latency: 0 Interrupt: pin B routed to IRQ 217 Region 4: I/O ports at 1840 [size=32] 00:1d.2 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #3 (rev 03) (prog-if 00 [UHCI]) Subsystem: IBM Unknown device 0565 Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- Latency: 0 Interrupt: pin C routed to IRQ 225 Region 4: I/O ports at 1860 [size=32] 00:1d.3 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #4 (rev 03) (prog-if 00 [UHCI]) Subsystem: IBM Unknown device 0565 Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- Latency: 0 Interrupt: pin D routed to IRQ 201 Region 4: I/O ports at 1880 [size=32] 00:1d.7 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB2 EHCI Controller (rev 03) (prog-if 20 [EHCI]) Subsystem: IBM Unknown device 0566 Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- Latency: 0 Interrupt: pin D routed to IRQ 201 Region 0: Memory at a0040000 (32-bit, non-prefetchable) [size=1K] Capabilities: [50] Power Management version 2 Flags: PMEClk- DSI- D1- D2- AuxCurrent=375mA PME(D0+,D1-,D2-,D3hot+,D3cold+) Status: D0 PME-Enable- DSel=0 DScale=0 PME- Capabilities: [58] Debug port [...] lsusb -v [...] Bus 001 Device 003: ID 059f:0643 LaCie, Ltd Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 2.00 bDeviceClass 0 (Defined at Interface level) bDeviceSubClass 0 bDeviceProtocol 0 bMaxPacketSize0 64 idVendor 0x059f LaCie, Ltd idProduct 0x0643 bcdDevice 0.00 iManufacturer 1 LaCie iProduct 2 LaCie DVDRW USB iSerial 3 10000F100A571126 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 32 bNumInterfaces 1 bConfigurationValue 1 iConfiguration 0 bmAttributes 0xc0 Self Powered MaxPower 2mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 2 bInterfaceClass 8 Mass Storage bInterfaceSubClass 5 SFF-8070i bInterfaceProtocol 80 iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0200 1x 512 bytes bInterval 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x02 EP 2 OUT bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0200 1x 512 bytes bInterval 0 Device Qualifier (for other device speed): bLength 10 bDescriptorType 6 bcdUSB 2.00 bDeviceClass 0 (Defined at Interface level) bDeviceSubClass 0 bDeviceProtocol 0 bMaxPacketSize0 64 bNumConfigurations 1 Device Status: 0x0001 Self Powered [...] ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is. ------------------------------------------------------------------------- Using Tomcat but need to do more? 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