I am trying to get a ConnectTech WhiteHeat 4 port USB
to serial converter to work properly on an embedded
PPC platform running ppclinux 2.4.19-pre7.

I compiled USB support, USB Serial Converter support,
and USB ConnectTech WhiteHEAT Serial Driver support
into the kernel.Upon rebooting, the kernel log showed
that the USB device was not claimed by any active
driver. I then compiled "Support for hot-pluggable
drivers" into the kernel (hotplug), and it appeared as
though the usbserial and whiteheat drivers were
loading correctly. This leads me to my first question:
I am not using hotplug support (I do not have any
hotplug scripts loaded) in my configuration. Does the
usb or usbserial driver require hotplug support to
work? 

With hotplug support on, I get the following log
entries:
Apr  8 02:37:08 (none) kernel: usbserial.c: Connect
Tech - WhiteHEAT converter detected
Apr  8 02:37:08 (none) kernel: usbserial.c: Connect
Tech - WhiteHEAT converter now attached to ttyUSB0 (or
usb/tts/0 for devfs)
Apr  8 02:37:08 (none) kernel: usbserial.c: Connect
Tech - WhiteHEAT converter now attached to ttyUSB1 (or
usb/tts/1 for devfs)
Apr  8 02:37:08 (none) kernel: usbserial.c: Connect
Tech - WhiteHEAT converter now attached to ttyUSB2 (or
usb/tts/2 for devfs)
Apr  8 02:37:08 (none) kernel: usbserial.c: Connect
Tech - WhiteHEAT converter now attached to ttyUSB3 (or
usb/tts/3 for devfs)

prior to plugging in the WhiteHeat, I had previously
created 4 new dev nodes using:
mknod /dev/ttyUSB0 c 188 0
mknod /dev/ttyUSB0 c 188 1...
chown root /dev/ttyUSB*
chmod 660 /dev/ttyUSB*

Everything looks OK at this point, but when I try to
open the port with either minicom or microcom or just
echo anything to it, I get the following error:

# /share/bin/minicomminicom: cannot open /dev/ttyUSB0:
No such file or directory

# /share/bin/microcom -D/dev/ttyUSB0Exitcode 2 -
cannot open device /dev/ttyUSB0

#  echo "test" > /dev/ttyUSB0cannot create
/dev/ttyUSB0: Connection timed out

here are the pertinent listings from my /dev directory

crw-rw----    1 root     root     188,   0 Apr  8
01:30 ttyUSB0
crw-rw----    1 root     tty      188,   1 Aug  6 
2002 ttyUSB1
crw-rw----    1 root     tty      188,   2 Aug  6 
2002 ttyUSB2
crw-rw----    1 root     tty      188,   3 Aug  6 
2002 ttyUSB3

Any thoughts on why minicom, microcom, and even
redirect can't seem to even "see" the ttyUSBx nodes in
my /dev directory?

Thanks for any and all help!

Tyrone Bekiares
Senior Software Engineer
Motorola, Inc.





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