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Hello,
I've bought an Iomega external USB2 hard disk, but when I plug it into the
USB2 port, I get the following error:
usb.c: USB device not responding, giving up (error=-71)
I've had this error on different kernels. Sometimes it recognize the HD, but
when I try to write some data to it, I get the same error again.
(due to the broken pipes as listed in lsusb?)
It works fine when connected to an USB 1 port, just the USB2 port gives this
error. Everything works fine with windows, so there's no hardware problem.
Someone who can help me?
Thanks,
Gregory
Some output after an insmod ehci-hcd and plugging in the device:
dmesg:
- ----------
PCI: Enabling device 00:09.2 (0014 -> 0016)
PCI: Found IRQ 10 for device 00:09.2
PCI: Sharing IRQ 10 with 00:07.0
hcd.c: ehci-hcd @ 00:09.2, VIA Technologies, Inc. USB 2.0
hcd.c: irq 10, pci mem d0acc000
usb.c: new USB bus registered, assigned bus number 5
ehci-hcd.c: USB 2.0 support enabled, EHCI rev 0.95
hub.c: USB hub found
hub.c: 4 ports detected
hub.c: USB new device connect on bus5/2, assigned device number 2
usb.c: USB device not responding, giving up (error=-71)
hub.c: USB new device connect on bus5/2, assigned device number 3
usb.c: USB device not responding, giving up (error=-71)
hub.c: USB new device connect on bus5/2, assigned device number 4
usb.c: USB device not responding, giving up (error=-71)
hub.c: USB new device connect on bus5/2, assigned device number 5
usb.c: USB device not responding, giving up (error=-71)
- -->when device found:
- --------------------------------
hub.c: USB new device connect on bus5/2, assigned device number 6
usb.c: USB device 6 (vend/prod 0x59b/0x75) is not claimed by any active
driver.
Initializing USB Mass Storage driver...
usb.c: registered new driver usb-storage
scsi1 : SCSI emulation for USB Mass Storage devices
Vendor: IC35L080 Model: AVVA07-0 Rev: VA4O
Type: Direct-Access ANSI SCSI revision: 02
WARNING: USB Mass Storage data integrity not assured
USB Mass Storage device found at 6
USB Mass Storage support registered.
lsusb
- --------
Bus 005 Device 001: ID 0000:0000 Virtual Hub
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 9 Hub
bDeviceSubClass 0
bDeviceProtocol 1
bMaxPacketSize0 8
idVendor 0x0000 Virtual
idProduct 0x0000 Hub
bcdDevice 2.04
iManufacturer 3 Linux 2.4.18-19.8.0 ehci-hcd
iProduct 2 VIA Technologies, Inc. USB 2.0
iSerial 1 00:09.2
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 25
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0x40
Self Powered
MaxPower 0mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
- -->when device found
- --------------------------------
Bus 005 Device 006: ID 059b:0075 Iomega Corp.
cannot get string descriptor 73, error = Broken pipe(32)
cannot get string descriptor 80, error = Broken pipe(32)
cannot get string descriptor 100, error = Broken pipe(32)
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 0 Interface
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 64
idVendor 0x059b Iomega Corp.
idProduct 0x0075
bcdDevice 11.00
iManufacturer 73
iProduct 80
iSerial 100
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 39
bNumInterfaces 1
bConfigurationValue 2
iConfiguration 0
bmAttributes 0xc0
Self Powered
MaxPower 98mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 3
bInterfaceClass 8 Mass Storage
bInterfaceSubClass 6 SCSI
bInterfaceProtocol 80 Bulk (Zip)
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x01 EP 1 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type none
wMaxPacketSize 512
bInterval 1
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x82 EP 2 IN
bmAttributes 2
Transfer Type Bulk
Synch Type none
wMaxPacketSize 512
bInterval 1
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x83 EP 3 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type none
wMaxPacketSize 2
bInterval 10
Language IDs: (length=4)
0409 English(US)
lspci
- -------
00:00.0 Host bridge: VIA Technologies, Inc. VT8367 [KT266]
00:01.0 PCI bridge: VIA Technologies, Inc. VT8367 [KT333 AGP]
00:07.0 FireWire (IEEE 1394): Texas Instruments TSB43AB22/A IEEE-1394a-2000
Controller (PHY/Link)
00:09.0 USB Controller: VIA Technologies, Inc. USB (rev 50)
00:09.1 USB Controller: VIA Technologies, Inc. USB (rev 50)
00:09.2 USB Controller: VIA Technologies, Inc. USB 2.0 (rev 51)
00:0d.0 Multimedia audio controller: Creative Labs SB Live! EMU10k1 (rev 07)
00:0d.1 Input device controller: Creative Labs SB Live! MIDI/Game Port (rev
07)
00:10.0 Ethernet controller: Realtek Semiconductor Co., Ltd.
RTL-8139/8139C/8139C+ (rev 10)
00:11.0 ISA bridge: VIA Technologies, Inc. VT8233A ISA Bridge
00:11.1 IDE interface: VIA Technologies, Inc. VT82C586B PIPC Bus Master IDE
(rev 06)
00:11.2 USB Controller: VIA Technologies, Inc. USB (rev 23)
00:11.3 USB Controller: VIA Technologies, Inc. USB (rev 23)
01:00.0 VGA compatible controller: nVidia Corporation NV11 [GeForce2 MX] (rev
b2)
lsmod
- ---------
Module Size Used by Not tainted
ehci-hcd 17448 0 (unused)
sr_mod 18168 2 (autoclean)
emu10k1 68840 1 (autoclean)
ac97_codec 13416 0 (autoclean) [emu10k1]
sound 74228 0 (autoclean) [emu10k1]
soundcore 6500 7 (autoclean) [emu10k1 sound]
autofs 13348 0 (autoclean) (unused)
8139too 17704 1
mii 2156 0 [8139too]
iptable_filter 2412 0 (autoclean) (unused)
ip_tables 14840 1 [iptable_filter]
ide-scsi 10512 1
scsi_mod 107240 2 [sr_mod ide-scsi]
ide-cd 33608 0
cdrom 33696 0 [sr_mod ide-cd]
ohci1394 20076 0 (unused)
ieee1394 46988 0 [ohci1394]
nls_iso8859-1 3516 2 (autoclean)
nls_cp437 5148 1 (autoclean)
vfat 13084 1 (autoclean)
fat 38744 0 (autoclean) [vfat]
ext3 70368 7 (autoclean)
jbd 52244 7 (autoclean) [ext3]
mousedev 5524 0 (unused)
keybdev 2976 0 (unused)
hid 22244 0 (unused)
input 5920 0 [mousedev keybdev hid]
usb-uhci 26188 0 (unused)
usbcore 77056 1 [ehci-hcd hid usb-uhci]
- -->When device found
- --------------------------------
Module Size Used by Not tainted
usb-storage 62064 0
ehci-hcd 17448 0 (unused)
sr_mod 18168 2 (autoclean)
emu10k1 68840 1 (autoclean)
ac97_codec 13416 0 (autoclean) [emu10k1]
sound 74228 0 (autoclean) [emu10k1]
soundcore 6500 7 (autoclean) [emu10k1 sound]
autofs 13348 0 (autoclean) (unused)
8139too 17704 1
mii 2156 0 [8139too]
iptable_filter 2412 0 (autoclean) (unused)
ip_tables 14840 1 [iptable_filter]
ide-scsi 10512 1
scsi_mod 107240 3 [usb-storage sr_mod ide-scsi]
ide-cd 33608 0
cdrom 33696 0 [sr_mod ide-cd]
ohci1394 20076 0 (unused)
ieee1394 46988 0 [ohci1394]
nls_iso8859-1 3516 2 (autoclean)
nls_cp437 5148 1 (autoclean)
vfat 13084 1 (autoclean)
fat 38744 0 (autoclean) [vfat]
ext3 70368 7 (autoclean)
jbd 52244 7 (autoclean) [ext3]
mousedev 5524 0 (unused)
keybdev 2976 0 (unused)
hid 22244 0 (unused)
input 5920 0 [mousedev keybdev hid]
usb-uhci 26188 0 (unused)
usbcore 77056 1 [usb-storage ehci-hcd hid usb-uhci]
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