Greg, Looks like your System log, Stephen needs to view you kernel log, to do that open a terminal and type "dmesg > log" (without the quotation marks), you will now have a file named "log" in the directory that your currently in, then post/attach that file to your next email. And you need to do "dmesg" while usb storage is working.
Steve > Doesn't look like you've turned on usb-storage debugging. On Wed, 5 Mar 2003, Gregory Gulik wrote: > > Thanks, got the new kernel with tons of USB debugging: > > Mar 5 11:54:50 penguin kernel: hub.c: new USB device 00:11.4-2, > assigned address 2 > Mar 5 11:54:50 penguin kernel: Manufacturer: DMI > Mar 5 11:54:50 penguin kernel: Product: USB 2.0 Storage Adaptor > Mar 5 11:54:50 penguin kernel: SerialNumber: 0B020142052ACC20 > Mar 5 11:54:50 penguin kernel: usb.c: USB device 2 (vend/prod > 0xc0b/0xb001) is not claimed by any active driver. > Mar 5 11:54:50 penguin kernel: Length = 18 > Mar 5 11:54:50 penguin kernel: DescriptorType = 01 > Mar 5 11:54:50 penguin kernel: USB version = 2.00 > Mar 5 11:54:50 penguin kernel: Vendor:Product = 0c0b:b001 > Mar 5 11:54:50 penguin kernel: MaxPacketSize0 = 64 > Mar 5 11:54:50 penguin kernel: NumConfigurations = 1 > Mar 5 11:54:50 penguin kernel: Device version = 11.10 > Mar 5 11:54:50 penguin kernel: Device Class:SubClass:Protocol = 00:00:00 > Mar 5 11:54:50 penguin kernel: Per-interface classes > Mar 5 11:54:50 penguin kernel: Configuration: > Mar 5 11:54:50 penguin kernel: bLength = 9 > Mar 5 11:54:50 penguin kernel: bDescriptorType = 02 > Mar 5 11:54:50 penguin kernel: wTotalLength = 0027 > Mar 5 11:54:50 penguin /sbin/hotplug: arguments (usb) env > (PWD=/etc/hotplug DEVICE=/proc/bus/usb/003/002 INTERFACE=8/6/80 > ACTION=add DEBUG=kernel OLDPWD=/ DEVFS=/proc/bus/usb TYPE=0/0/0 SHLVL=1 > HOME=/ PATH=/bin:/sbin:/usr/sbin:/usr/bin PRODUCT=c0b/b001/1110 > _=/usr/bin/env) > Mar 5 11:54:50 penguin kernel: bNumInterfaces = 01 > Mar 5 11:54:50 penguin /sbin/hotplug: invoke /etc/hotplug/usb.agent () > Mar 5 11:54:50 penguin kernel: bConfigurationValue = 02 > Mar 5 11:54:50 penguin kernel: iConfiguration = 00 > Mar 5 11:54:50 penguin kernel: bmAttributes = c0 > Mar 5 11:54:50 penguin kernel: MaxPower = 98mA > Mar 5 11:54:50 penguin kernel: > Mar 5 11:54:50 penguin kernel: Interface: 0 > Mar 5 11:54:50 penguin kernel: Alternate Setting: 0 > Mar 5 11:54:50 penguin kernel: bLength = 9 > Mar 5 11:54:50 penguin kernel: bDescriptorType = 04 > Mar 5 11:54:50 penguin kernel: bInterfaceNumber = 00 > Mar 5 11:54:50 penguin kernel: bAlternateSetting = 00 > Mar 5 11:54:50 penguin kernel: bNumEndpoints = 03 > Mar 5 11:54:50 penguin kernel: bInterface Class:SubClass:Protocol = > 08:06:50 > Mar 5 11:54:50 penguin kernel: iInterface = 00 > Mar 5 11:54:50 penguin kernel: Endpoint: > Mar 5 11:54:50 penguin kernel: bLength = 7 > Mar 5 11:54:50 penguin kernel: bDescriptorType = 05 > Mar 5 11:54:50 penguin kernel: bEndpointAddress = 01 (out) > Mar 5 11:54:50 penguin kernel: bmAttributes = 02 (Bulk) > Mar 5 11:54:50 penguin kernel: wMaxPacketSize = 0040 > Mar 5 11:54:50 penguin kernel: bInterval = 00 > Mar 5 11:54:50 penguin kernel: Endpoint: > Mar 5 11:54:50 penguin kernel: bLength = 7 > Mar 5 11:54:50 penguin kernel: bDescriptorType = 05 > Mar 5 11:54:50 penguin kernel: bEndpointAddress = 82 (in) > Mar 5 11:54:50 penguin kernel: bmAttributes = 02 (Bulk) > Mar 5 11:54:50 penguin kernel: wMaxPacketSize = 0040 > Mar 5 11:54:50 penguin kernel: bInterval = 00 > Mar 5 11:54:50 penguin kernel: Endpoint: > Mar 5 11:54:50 penguin kernel: bLength = 7 > Mar 5 11:54:50 penguin kernel: bDescriptorType = 05 > Mar 5 11:54:50 penguin kernel: bEndpointAddress = 83 (in) > Mar 5 11:54:50 penguin kernel: bmAttributes = 03 (Interrupt) > Mar 5 11:54:50 penguin kernel: wMaxPacketSize = 0002 > Mar 5 11:54:50 penguin kernel: bInterval = 20 > Mar 5 11:54:53 penguin /etc/hotplug/usb.agent: Setup usb-storage for > USB product c0b/b001/1110 > Mar 5 11:54:53 penguin kernel: Initializing USB Mass Storage driver... > Mar 5 11:54:53 penguin kernel: usb.c: registered new driver usb-storage > Mar 5 11:54:53 penguin kernel: usb-uhci.c: interrupt, status 2, frame# 653 > Mar 5 11:54:54 penguin kernel: usb_control/bulk_msg: timeout > Mar 5 11:54:54 penguin kernel: scsi2 : SCSI emulation for USB Mass > Storage devices > Mar 5 11:55:15 penguin kernel: usb_control/bulk_msg: timeout > Mar 5 11:55:15 penguin kernel: usb.c: USB disconnect on device > 00:11.4-2 address 2 > Mar 5 11:55:15 penguin /sbin/hotplug: arguments (usb) env > (PWD=/etc/hotplug DEVICE=/proc/bus/usb/003/002 INTERFACE=8/6/80 > ACTION=remove DEBUG=kernel OLDPWD=/ DEVFS=/proc/bus/usb TYPE=0/0/0 > SHLVL=1 HOME=/ PATH=/bin:/sbin:/usr/sbin:/usr/bin PRODUCT=c0b/b001/1110 > _=/usr/bin/env) > Mar 5 11:55:15 penguin /sbin/hotplug: invoke /etc/hotplug/usb.agent () > Mar 5 11:55:16 penguin kernel: hub.c: new USB device 00:11.4-2, > assigned address 3 > Mar 5 11:55:16 penguin kernel: Manufacturer: DMI > Mar 5 11:55:16 penguin kernel: Product: USB 2.0 Storage Adaptor > Mar 5 11:55:16 penguin kernel: SerialNumber: 0B020142052ACC20 > Mar 5 11:55:20 penguin kernel: usb-uhci.c: interrupt, status 3, frame# 1156 > Mar 5 11:55:20 penguin kernel: scsi: device set offline - not ready or > command retry failed after bus reset: host 2 channel 0 id 0 lun 0 > Mar 5 11:55:20 penguin kernel: USB Mass Storage support registered. > Mar 5 11:55:21 penguin kernel: usb_control/bulk_msg: timeout > Mar 5 11:55:21 penguin kernel: scsi3 : SCSI emulation for USB Mass > Storage devices > Mar 5 11:55:42 penguin kernel: usb_control/bulk_msg: timeout > > I still can't find the correct SCSI device to access the drive. On the > bright side it hasn't locked up yet. > > > > Stephen J. Gowdy wrote: > > Yes, the FAQ should help you here. > > > > On Wed, 5 Mar 2003, Gregory Gulik wrote: > > > > > >>How can I get the debug kernel logs? > >>Is that something I'm going to need to rebuild the kernel for? > >> > >> > >>Stephen J. Gowdy wrote: > >> > >>>Hi Gregory, > >>> Others seem to have no problems with this device with the 2.4.18 > >>>kernel; > >>> > >>>http://www.qbik.ch/usb/devices/showdev.php?id=1117 > >>> > >>> Perhaps you could post the debug kernel logs for when you have a > >>>problem? I would expect 2.4.20 to be better than 2.4.18 (just because it > >>>is a more patches release). > >>> > >> > >> > > > > -- /------------------------------------+-------------------------\ |Stephen J. 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