On Sat, 14 Oct 2006, Justin M. Streiner wrote:

> All:
> 
> I'm running Gentoo (2.6.17-r8 kernel) and I'm trying to mount the USB 
> partition of my Korg D3200 multitrack audio recorder to share data between 
> the recorder and my computer.
> 
> I was able to access the USB drive via USB 1.1 on my older recorder (Korg 
> D1600mkII) with no problems.  I sold the older recorder, so I don't have 
> it available for testing anymore, unfortunately.
> 
> The D3200 is USB 2.0 capable, however when I connect the computer to the 
> USB port on the D3200, I get the following errors in dmesg:
> 
> usb 1-1: new high speed USB device using ehci_hcd and address 11
> usb 1-1: device descriptor read/64, error -71
> usb 1-1: device descriptor read/64, error -71
> usb 1-1: new high speed USB device using ehci_hcd and address 12
> usb 1-1: device descriptor read/64, error -71
> usb 1-1: device descriptor read/64, error -71
> usb 1-1: new high speed USB device using ehci_hcd and address 13
> usb 1-1: unable to read config index 0 descriptor/all
> usb 1-1: can't read configurations, error -71
...
> usb-storage: usb_stor_bulk_transfer_sglist: xfer 36 bytes, 1 entries
> usb-storage: Status code -71; transferred 0/36
> 
> lsusb shows that my computer at least recognizes there is a device on one 
> of the USB ports.  The USB ports are built onto my motherboard (ASUS 
> P4P800S) and I have many other USB 2.0 devices that work with no issues. 
> This seems to point to a sketchy USB implementation on the recorder.
> 
> My questions are:
> 1) What seems to be causing this problem?

These -71 errors typically indicate a hardware-level problem, either with
the USB cables (possibly a cable inside the computer case, connecting the
external port to the motherboard) or else a slight hardware
incompatibility between the device, the cable, and the computer's USB
controller.

> 2) Am I missing something in my kernel config (see below) that could be an 
> issue?

No.

> 3) If it does appear to be a vendor issue, what should I tell them?

Try using different cables and a different computer before deciding the 
device is at fault.

I have an interesting situation involving a USB IDE drive enclosure.  It
doesn't work at all with one of my computers.  If I use a different USB
cable then it works.  If I replace the IDE drive enclosure with a flash
USB device (but keep the original cable) then it works.  If I take both
the drive enclosure and cable and plug them into a different computer,
then it works.  So which component is faulty?

Alan Stern


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