On Mon, Feb 18, 2019 at 10:59:43AM +0100, [email protected] wrote:
> Hello,
>
> I build a new pc with the B450-I motherboard from Asus. My issue is the
> following: When I plug-in a USB 3.0 device next to the unifying receiver from
> logitech the mouse stops working. Meaning no movement, clicking or scrolling
> is registered. USB 2.0 devices do not result in a dysfunctional mouse.
> * Everything tested against linux 4.20.10 and 5.0.0-rc6[1].
> * I only had sticks and HDDs to test with.
> * USB 2.0 sticks can be used if a USB3.0 stick is next to it.
> * The BIOS is up to date.
> My only lead so far is the section from dmsg[2] about "ACPI Error: Method
> parse/execution failed \_SB.PCI0.GPP2.PTXH.RHUB.POT5._PLD,
> AE_AML_UNINITIALIZED_ELEMENT"
>
> lsusb working mouse / no stick [3]
> lsusb non-working mouse / with stick [4]
> lspci [5]
>
> I hope I didn't miss any valuable information for you and followed the
> etiquette - what else can I do to fix that / help your helping me?
This is a known hardware issue, there's nothing we can do in software to
resolve this, sorry. See this information from Intel for more details:
https://www.intel.com/content/www/us/en/io/universal-serial-bus/usb3-frequency-interference-paper.html
greg k-h
