OK, I've held back on saying this, but reading this post didn't surprise
me one bit. I used to work for Datasouth and when I was there management
didn't really seem to "get it" when it came to networking. It was
Microsoft or nothing. When I started they had 2 Novell engineers, which
got whittled down to one, and finally they dropped all Novell support
after their final cross-grade. During my time there not one new Novell
install went in. Needless to say, their attitude towards Linux doesn't
surprise me, and rings kind of familiar.

[EMAIL PROTECTED] writes:
>LOL wait till they get to the next round of compulsory upgrades!
>
>On Tue, 11 Mar 2003 09:11:44 +1300
>Jason Greenwood <[EMAIL PROTECTED]> wrote:
>
>> Hi all,
>> 
>> I had an interesting discussion with several people yesterday regarding 
>> this article:
>>
>http://computerworld.co.nz/webhome.nsf/NL/D15D1179C0CAFE78CC256CE10008DC54
>> 
>> It quoted David Lane and so I emailed him to get his thoughts while 
>> simultaneously submitting the story to LT. I also rang the company in 
>> the article to do some Linux advocacy. I also forwarded David's
>rebuttal 
>> to the company as well just so they had both sides of the story. As it 
>> happens, I also forwarded the rebuttal to Brian Profitt (Managing
>Editor 
>> of LT) and he is going to post it too, once he gets David's permission 
>> (which was forwarded to him this AM). Thought it might be of interest
>to 
>> you all.
>> 
>> Here is David Lanes rebuttal:
>> 
>> The Datasouth URL is at 
>> http://www.datasouth.co.nz/case_studies/pacific_wide.htm
>> 
>> My critique is below.
>> 
>> Cheers,
>> 
>> Dave
>> 
>> Hi Andrea - just looked at their site.  The case study related to 
>> Pacific Wide makes a lot of vague statements. which range from being 
>> unsupported assertions to outright falsehoods.  For example, Linux can 
>> (and does) do just about all of the things they state it doesn't do, 
>> including the ability to provide "remote network access."
>> 
>> I'd say that they might have run into a poor supplier of Linux
>services, 
>> but even then, I'm not convinced that the case study wasn't simply 
>> politically motivated - i.e. the former "Linux champion" at Pacific 
>> Wide, or whoever got Linux in there to begin with, might have moved on, 
>> and the next person wanted to "make their mark" by undoing what had
>been 
>> there before regardless of whether or not a change was warranted.
>> 
>> It's also unclear how recent a version of Linux was being used.  If it 
>> was, say, 5 years old, then yes, it wouldn't have all of the 
>> capabilities required, but then again, neither would any Microsoft 
>> product of that vintage.  If it was a relatively recent Linux system, 
>> then this quote by Anthony Washington is uninformed and/or patently
>false:
>> "The Linux system also didn't provide us with remote network access or 
>> Web site hosting, which became increasingly important as we expanded..."
>> 
>> I have built a business around Web Site Hosting on Linux - if anything, 
>> that task is the reason companies switch to Linux!  Linux is the most 
>> widely used web serving platform on the Internet (see 
>> www.netcraft.com).    60% of websites are powered by the open source 
>> Apache web server, and the majority of those installations are on Linux.
>> 
>> As for remote network access, it's quite trivial to set up - I have set 
>> it up for clients personally, and use remote access (on various levels
>- 
>> from command line to full desktop access) daily for all manner of
>system 
>> administration, document management, and software development tasks.  
>> The remote access tools available for Linux equal or surpass those for 
>> Microsoft in nearly every context.  They are also available for free or 
>> a much lower cost than Terminal Server - e.g. commercial products like 
>> Netraverse's Win4Lin Terminal Server allow a Linux server to provide 
>> Windows sessions to remote users just like Terminal Server, at a much 
>> lower cost (see www.netraverse.com/products/)
>> 
>> I also find it hard to believe that their Linux system was an "unstable 
>> and unreliable platform."   You might ask them
>> a) when was their original Linux platform installed?
>> b) what version was installed?
>> c) what services did it provide?
>> d) what was the hardware specification of that platform?
>> e) did they ever upgrade the Linux version after it initially installed?
>> f) does the new Microsoft system run on the same exact hardware as the 
>> Linux system?
>> g) who was their Linux supplier?
>> 
>> If they are running the MS system on new hardware
>> h) did they get any proposals for functionally equivalent systems built 
>> on a current version of Linux?
>> i) do they know what sort of hardware requirements a Linux system 
>> providing equivalent functionality would have?
>> 
>> Also, what does "strategic advice" or insight on "technology mapped to 
>> their business" mean?  I suspect  that they are utterly subjective.
>They 
>> simply give Datasouth an opportunity to say things like "we think you 
>> should go with Microsoft because that's the only vendor we deal with.  
>> We've bet our company on Microsoft retaining its monopoly hold on NZ 
>> businesses, and as such we believe it is a platform that will be around 
>> for a long time, and is therefore worth of your investment."  A Linux 
>> vendor such as Egressive might say something like this:  "We believe 
>> that you'll get good value from a Linux-based server solution because
>it 
>> allows you to leverage your existing investment in Microsoft desktop 
>> systems and software, while providing you with huge increases in 
>> capability, lower server hardware requirements, and a much better 
>> security record.  What's more, you no longer have to worry about server 
>> software licenses, you can use as many desktop clients as you like with 
>> no additional cost, and because Linux is an open platform, you're not 
>> locked into any one vendor or software package. If you don't think
>we're 
>> providing you with a good value for your IT dollar, you can go to any 
>> one of the hundred or so other Linux vendors active in NZ, including 
>> many small and medium sized local vendors or larger ones, for example, 
>> Gen-i, Computer Concepts, HP, and IBM."
>> 
>> The statement by Aarron Spinley that "Microsoft is the industry 
>> standard" is also very much an assertion without proof.  For better or 
>> worse, Microsoft is the defacto *desktop* standard, yes.  But it is by 
>> no means the standard server platform.  Issues of unreliability 
>> (especially related to webserving), virus vulnerability and security 
>> holes (see this recommendation from the Gartner Group: 
>> http://www3.gartner.com/DisplayDocument?doc_cd=101034), high
>maintenance 
>> requirements, and significant expense (especially in the face of MS's 
>> new licensing regime) make it very unattractive compared to Linux.   
>> Many businesses and organisations have shifted to Linux as a server 
>> platform, and many others still use Unix and Novell-based networks.
>> 
>> A number of Microsoft partners, including Datasouth, install Microsoft 
>> servers because they don't have Linux expertise (and Microsoft licenses 
>> and the intensive support requirements of their products afford them
>the 
>> highest margins).  That lack of expertise, however, is their
>limitation, 
>> not a problem with Linux.
>> 
>> The most telling comment is this on from Anthony Washington:
>>  "Having a standardised Microsoft platform has lowered our Total Cost
>of 
>> Ownership (TCO) and helped us become smarter about our licensing and 
>> asset management. Furthermore, because we will now upgrade our IT 
>> systems every three years, we expect a quicker Return on Investment."
>> 
>> I can't imagine how he can make a statement like that.  How can he 
>> compare the cost of an equivalent Linux system in terms of TCO if he 
>> hasn't got one?   What aspects did he take into account to determine
>TCO 
>> - it's a lot like a "how long is a piece of string" type problem.  I 
>> have clients who would say that their Linux systems cost them less than 
>> half, in total, than what they were paying for the Microsoft-based 
>> systems that our Linux systems replaced...  and enjoy much higher 
>> flexibility and reliability, and reduced administration costs, in the 
>> bargain.   Oh, and one of their favourite things it the fact that they 
>> can upgrade... when they need to, and not when Microsoft starts
>shifting 
>> the playing field by
>> a) making it impossible to purchase new versions of the software
>they're 
>> still using quite happily (i.e. Windows 98 and Office 97 in some
>cases), 
>> thereby forcing a mix of new and old software into the company which 
>> inevitably causes compatibility issues between new Microsoft software 
>> and their own older stuff...  Strong arm tactics? You bet.
>> b) forcing clients to register for new ways of extracting revenues like 
>> "Software Assurance"... which provides those clients with... nothing.
>> 
>> As for becoming smarter about licensing and asset management, that's a 
>> red herring - how hard is it to manage something with a license that 
>> doesn't place any limitations on you at all?!  Unless it's used with 
>> proprietary software, having a Linux server does away with any server 
>> and network software per-client license management requirements full 
>> stop.  Do businesses like Pacific Wide ever consider how much easier 
>> (and therefore less costly) their lives would be if they didn't have to 
>> manage licenses?   I suspect they don't, nor, I suspect, does their TCO 
>> statement...  I wonder what else they forgot to take into account?
>> 
>> There you have it, Andrea - there're probably a dozen other holes in
>the 
>> article, but I think I've covered the high points, and I haven't got 
>> time to say more.  You must really enjoy the fact that I rise so
>quickly 
>> to these challenges you send me :o)  (I thought my Effusion Group 
>> colleagues might also enjoy reading the "case study"... )
>> 
>> Regards,
>> 
>> Dave
>> 
>> ======================
>> 
>> Regards,
>> 
>> Jason Greenwood
>
>--
>Nick Rout
>Barrister & Solicitor
>Christchurch, NZ
>Ph +64 3 3798966
>Fax + 64 3 3798853
>http://www.rout.co.nz
>[EMAIL PROTECTED]
>



-------------------------------------------------
Hamish McBrearty     MCSE  MCSA
Network Engineer
Rangi Ruru Girls' School
59 Hewitts Road
Christchurch
NEW ZEALAND
Ph 03 355-6099
Fax 03 355-6027
CELL 021 999770
E-Mail: [EMAIL PROTECTED]
--------------------------------------------------


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