Hi Rowan,

I too am a returnee from the Windows world back to Linux. I dabbled in the 
early 90's but went the MS route because my clients needed the ease you speak 
of. 
I am promoting Linux now to clients as it is now at a point that it is ready 
for them to use. There are differences between home users and busienss users 
but I will touch on those as I go through. I hope this might give you some 
help with the issues you speak of.

To address a couple of your issues:
>     My first installation attempts were fruitless due to defective discs
> and then I had email connection problems caused by an unworkable network
To see you got through that and got it working is excellent. Great 
perserverance. As you say these things are common to both MS and Linux. I 
find my older MS operating systems (O/s's) have the same problem and drivers 
are a pain in the neck if you are installing new hardwarte on a win 98 
machine. Things get worse if you are using NT.  Most people don't bother to 
work through those problems but at least with Linux there is the opportunity 
to write or get written a driver whereas if Win OS that never happens. 
Classic example .. i cant use USB for WinNT 4.0 and I never will be able to 
as it doesn't do USB. Under Linux I wil always be able to upgrade my kernel 
to include the latest hardware.

>     There are a couple of gripes that really frustrated me earlier and
> still do. The fact that my scanner is not listed as compatible and I can�t
> play games as I used to.
I too had and have the same problem with scanners and a Z33 Lexmark printer. 
But by the same token some of my Windows OS also give me the same grief, see 
above. Like many things with such a wide range of choices now days it is 
important to check hardware against your OS, be it Win or Linux. Classic 
example. My friend has a Video capture card and box. Works on Win95 and 98 
but from ME and Win2000 onwards it doesn't work. It is now junk for him. 
Under Linux it will always work.
As for games, some will run using Wine ( Civilisation, F117 stealth bomber etc 
are good examples of old games running under WINE for Linux but not under 
some MS O/S's. There are many games avaiable for Linux. If you were to post 
the games you want to play then many here will gladly give you:
        1 - The location to get them from legally and possibly free
        2: - Some excellent alternatives similar to your game
        3. THe site of the server that serves them as a games server.
        4. A challange to play against you :-)
Linux also comes with at least 40 games on many standard distros.

What you face is not a Linux problem. It is the same no matter whether you use 
a game that wont run on a new versin of Windows, a PS/2 game that wont play 
on XBox or a brand new game that kills your older machine.
At least with Linux the game should always work no matter how new the 
operating system / kernel. THe other joy is you can have ten year old kernels 
running  along side the latest kernel on the same box, in the same partition, 
usaing the same data and programmes (give or take) , windows has lots of 
trouble doing that.

>      As may have already been stated one of the most important things that
> must be improved (?) with Linux is to make it attractive enough to �new
> entrants� or �converts� so they don�t unthinkingly and automatically go to
> MS.
Redhat , for all its detractors, does that. Easier to load than even Win98, 
more stable, doesn't bug you trying to find drivers (99% of time you have to 
add all the extra drivers for Win installations) and is free.

 By that I mean that it must be really easy to use, must look nice 
Have you seen Ximian desktop? More Win XP than XP, has outlook clone, is fully 
functional, and adds the beauty of some Mac styling for ease of access. Beat 
the WinXP expereince hands down for userability and speed. Remember, my 
business is to make life easy for my customers and this is the Desktop I rate 
for them to use. My wife and office clerk both used it first time, with no 
instruction and they have both never used linux before. WinXP had them 
stuffed with its coimplex nav and start bar system and all those annoying pop 
up messages all the time. Not to mention that b^&$%&&  paper clip. 

> maybe even give some of the programs sensible names - my sister was looking
> over my mandrake recently and she commented about how many of them had
> strange names - �why do so many of the names have K in front of them ?�
Strange names appear in Windows too. Take winipcfg, winipcfg, ipcfg ipcconfig. 
They are all the same programme renamed in different version of windows. then 
there is winosx.vsd type files. What are they? Linux hides the names if you 
are using a gui, same as windows .. but Linux makes it easier to use them if 
you need them and once you under stand the naming system it is easier than  
Visual Basic calls to kernel32.dll to implement :-)
The k prefix means it is a programme designed to run with the KDE desktop. It 
will run under Gnome as well. This means you get KCalc, KWrite, Kpresenter 
etc. It makes it easier to know it is a KDE programme and not a Gnome 
programme. Other examples .. GJava GJavac, GWrite ... all Gnu programmes to 
run using Gnu system.

> and polishing the details is the main thing that the linux distros must do
> to get more into the office and home PC.
Once again try Ximian ... you will be pleasently surprised. It has made Linux 
ready to go on business desktops.

My suggestion for the ease of setup (my apologies to mandrake users or others 
whom I haven't expereince the installer for)
Redhat 9.0
Ximian Front end on a 
Gnome desktop
Ximian Evolution for Email
Ximians Web Browser
Open office for word processing etc.

Linux Quake, Descent etc for games. wine to run some Win games. THere is also 
a windows emulator / runner available that will allow you to run Windows 
natively under Linux.

That should be a nice and easy start. like I said my wife love sit and gets 
frustrated with Windows. Now if only they would make a Welsh module :-)

I hope this helps, having gone thorugh many of the same frustratins. My last 
thought is this, the frustration is not a Windows is better than Linux one, 
it is an unfamiliarity and some manufacturers aqre ignoring Linux at their 
peril (considering its market growth) issue.

Regards,

Shane
Shane Hollis
Notes Unlimited New Zealand
Ph: 021 465 547
Email: [EMAIL PROTECTED]

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