> http://support.microsoft.com/default.aspx?scid=kb;EN-US
> ;189126 "It is technically not possible for Microsoft
> engineers to break the password on a password-protected
> file or feature within a Microsoft program."
> 
> I'd have been happy to hear that Microsoft engineers would
> not, as a matter of policy, assist in cracking a password
> .. but to be told that they are incapable of it might be
> seen as being a worry for old Bill's "Security, Security,
> Security (as soon as we remember the password)" policy.

I have to admit I've been guilty of telling someone
that something is impossible when in fact it's just
a policy issue.

e.g. I sometimes tell overdue customers that the system
won't let me add products to their account while it is
in arrears. This is a lie to avoid the "please, please,
please, I promise I'll pay the three months overdue bill
tomorrow."

I can imagine that everyone who asks MS techies to crack
a password protected Access database has a very good reason
why they should be the exception to the policy, so it's
easier to say "Can't be done, sorry".

Yuri

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