The jury is out .. but if in doubt call and confirm that you ARE going to get the upgrade when your month rolls over.
I never got a letter from them .. for any of my accounts so being the doubting type I made sure there were a couple of jobs logged to actually switch plans.


Good luck with yours!

Paul

Tom Munro Glass wrote:
On Monday 08 November 2004 13:37, Paul Swafford wrote:

Telecom's 2M/192K deal is excellent .. although rumours of it being an
automatic upgrade to the 256k/128k customers might not be true .. I
didn't trust that so I requested the change and sure enough it happened
on time just as I have come to expect from Telecom.
I might not have been their biggest fan in the past and they could still
do better but finally their DSL offerings are remotely affordable and
useful.

Regards

Paul Swafford


Are you saying that Telecom won't upgrade your connection unless you ask them to? I had a letter from Xtra a couple of weeks ago saying that my Surf Flat Rate account would be upgraded to Jetstream Plus automatically sometime during November or December. Should I be chasing them to do the upgrade now?

Regards,

Tom Munro Glass

-- (E-CAF, 301 Montreal St, Christchurch, NZ) (ph/fax ++64 3 3656 480 : www.e-caf.com)

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