On Mon, 21 Feb 2005 11:05:06 +1300, Fisher, Robert (FXNZ CHC) wrote: > Telecom's excuse (which the Commerce Commission is accepting) is that normal > Jetstream does not have delays, only the UBS service which has had a much > bigger uptake because several ISP's have launched it.
Actually, there is some truth in this - telecon under-resourced their UBS billing system. Whether this is deliberate would be hard to prove. I think their UBS billing system is outsourced to EDS. > It is difficult dealing with the CC because they actually do not understand > the issue and all I get to talk to is a shorthand typist - well that's what > it feels like anyway. Try going via a sympathetic MP. Yuri -- ** WARNING to mailing list repliers ** Gmail over-rides "Reply-To:" field. Check your "To:" address before sending reply to this post.
