On Sat, 23 Apr 2005 10:43, Nick Rout wrote:

> As far as I understand it the situation is this:
>
> ADSL through a telecom phone line will be PPPoA [1], this includes
> paradise or other ISP customers who buy  their phone services through
> Telecom (despite Paradise being owned by Telstra Clear).
>
> ADSL through a telstra/clear provisioned phone line may be different,
> and indeed sounds as though it is PPPoE. This indeed may include some
> paradise customers.
>
> I guess it depends who's dslam you are connected to.
>
> Anyway I suppose it is naive to say that your customer will have a nice
> clear letter from his ISP, sent out at the time he was originally
> provisioned...
>
Well I had a little trouble today but got it sorted with trial and error and 
another call to their help desk.

The operator today still said to use PPPoE but it did not work. PPPoA did.

She did put me right (and correct the operator from last night) - the user 
name for paradise over jetstream is...
[EMAIL PROTECTED] (as Nick originally said)

-- 
Robert Fisher
(aka - Rob, Bob, Robbie, Robbo, Fish)
FishNet Computer Services
www.fisher.net.nz

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