Ken.McAllister wrote:
> Both problems (not sending email with more than a few words, and not
> receiving secure web pages) are apparently solved by taking mtu in
> stages down to 250.    The original setting (from ifconfig) was
> apparently  MTU:1500.

250???? This is an unfeasibly small MTU - you will be sending up to 6
times more packets during your connection - that's a lot of overhead,
that's a lot of extra data. If this were on a pay-per-data connection,
the ISP would now be charging you more money for the same connection.

Plus it will push your latency up. I said that "1200" was insanely low -
250 is embarassing!

> I wonder what made the change necessary?  Switching from Mandrake to
> Ubuntu?

Does Mandrake continue to work with the old MTU default of 1500? You
cannot alter the IP state of Telstra's machines by switching OS ...

> I wonder why Telstra Clear didn't suggest MTU to me?  Perhaps they would
> have if they'd known.

I have a current ADSL problem with a customer, involving Telstra and
MTU. The router engineer spoke to them, at great length, and they said
"lower the MTU". He said, "what value should I use?". They said, "oh, we
don't know - just try a few things until it works".

To be fair, there are good reasons to do with PPPoE encapsulation of
PPPoA connections, combined with IPsec ESP/AH headers being added by the
router that could trigger all this. But *we* know what they are.
Telstra, the ISP who have chosen to set up their network in this state,
*don't* know what they are. I suspect that there are some technicians in
there who know what they're doing, but they're not the ones that are
allowed/made to talk to customers.

And I'm sure that there is nothing unique about Telstra, either ...

Sorry, this is turning in to a rant. But lowering MTU to 250 isn't a
fix, it's proof that your ISP have a problem that must be fixed.

-jim

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