Only way to fix telstra is ring the sales department and spend as long as you can chatting to them about your issue.
They waste your time, you waste their time... yes, seems childish, but it works - trust me, been there, done that. HTH Cheers Don On Tue, 2006-02-14 at 10:25, Andrew Errington wrote: > <snippety snip> > > Just goes to show how transitory a decent ISP really is. Next thing, > > telstra will be good (: > > No chance of that in the immediate future. Yesterday I was about to launch > into a wrathful tirade against their technical dept. because the ftp server > on the Paradise homepage system was borked (yet, yet, yet, yet, yet, yet > again since July). I had lots to do in the morning, but after lunch the > problem had been fixed. Not only that, they fixed the usage meter too so I > couldn't have a go about that either. I was all poised with convincing > arguments about how crap they were too!! Bah! > > Maybe it's starting to sink in that if you make your systems reliable then > no-one complains... > > (If you make them affordable (or absurdly cheap) then people complain even > less. Who would have thought?) > > Andy -- Don Gould
