> matter... is software treated the same as hardware as far as the law  
> is concerned?

In NZ, in theory, yes. In practice, ROTFL........

It boils down to "does it do for the purpose it was bought", which means
the buyer would have had to specify the purpose (does anyone?), and I
guess nobody has yet fought a legal battle over whether a
disease-riddled box still "does my email" and/or exactly what level of
faults are unavoidable.

Perhaps we should make it clear to the government that they please
present some business who got compensation from Microsoft for their
malfunctioning "supported" software?

Volker

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Volker Kuhlmann                 is possibly list0570 with the domain in header
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