On Wed, 2006-06-07 at 14:17 +1200, Nick Rout wrote:
> A friend uses xtra as his ISP. His mother has an aol.com account in the
> UK. About 50% of the time he is getting his emails to her bounced by
> xtra's smtp server claiming not to have delivered them after 4 days. The
> rest of the time they appear to go through.
> 
> His mother is 80 odd and suggesting that she might get a gmail account
> or similar seems too complex for him to contemplate suggesting to her.
> 
> Anyone had similar problems with aol? Workarounds? Is it an xtra thing?
> If so I'd suggest he tries getting access to another smtp provider.

My sister is on comcast.net in the USA, and they keep bouncing my
e-mails from the Xtra SMTP server.  The delivery-failure message I then
receive from Xtra (same day, usually) contains the line

"Your message was not delivered because the return address was refused."

(The Clear addy I use for this list is for reception and Web mail only;
as a Telecom ADSL customer I can't use Clear's SMTP server, or at least
I couldn't in the past.)

I've also had some difficulty getting e-mails accepted by a couple of
different ISPs in Canada.

I suspect the problem lies with our friends at Telecom.

Can your friend be bothered e-mailing his mum via Web mail?  If he's got
a Vodafone phone account he can get Vodafone Web mail for free.

=====Andrew

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