On Tue, 21 Aug 2007 07:54:51 +1200
Nick Rout <[EMAIL PROTECTED]> wrote:

> Volker Kuhlmann wrote:
> >> Did anyone see Xtra's email offline during the weekend
> >> (apparently while they upgraded services to Australia)?
> >>
> >
> > No, but business customers saw xtra email offline this morning, after
> > they shifted from pop3/smtp to pop3s/smtps and turned the old servers
> > off without telling anyone. D'oh. Xtra = incompetence incorporated.
> >
> >
> >> Personally I think Xtra did well to inform customers beforehand.
> >>
> >
> > ROTFL......
> >
> > Volker
> >
> >
> Continuing to be OT, but do these changes affect xtra customers who send
> and receive email through the smtp and pop services operated by xtra?
>  From my reading it is just the webmail that has changed.
>
> I know a few non technical people who have contacted me to say "can you
> help me with xtra mail it isn't working" and frankly I don't know where
> to begin because I cannot see any easy to find reference on xtra's pages
> to what changes (if any) have been made to the pop and smtp services.

All the mail stores have been transferred over to yahoo servers in oz (well, 
probably in oz, dns is a bit hidden ), and mail is now recieved with yahoo's 
own proprietary server. However, it this is not transparent to the end user, 
then both xtra and yahoo want shooting!

I expect that the problems being seen are the fight that you usually have 
getting windoze to acknowledge any changes.

ipconfig /flushdns

may help.

Steve

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