On Fri, August 24, 2007 3:49 pm, Nick Rout wrote: > > On Fri, August 24, 2007 2:26 pm, John Carter wrote: >> What's up with Xtra? >> >> Over the weekend my phone & broadband died, reported fault apparently >> something cockeye at the exchange side. >> >> Last night connection died again, phone still working, tried to report >> it >> to xtra.... >> >> Don't you just _hatehatehate_ LOATHE this new voice recognition >> automated telecom fault report system? >> >> Anyhoo it estimate's it will be over an hour before I can get through >> to a real human... > > > We have our tech support guy here at the office. he was at a customer's > earlier today and needed to talk to xtra about their lack of email. he > has now been on hold on his cellphone for 1hr11m49s and has been to 3 > callouts since then. Just leaves it on hold in his pocket.
Ha! xtra just answered and a couple of minutes into the conversation the cellphone went flat. I knew there was a downside to holding for an hour and a half. -- Nick Rout
