So I'm on XNet now... * I like the fact I can get through to support. Nice. Not the fastest in the world, but pretty good. Seems to really know his stuff.
* I like the fact you pay for the bandwidth you use, not what your cap is. * Somehow it seems (purely subjectively, haven't measured) faster. Hints on getting through to Telecom/Xtra... Trick 1. Whatever your problem is, it has _nothing_ to do with those dirty words "broadband", "internet", "xtra". If it is a line fault you can get through to a human who can arrange things. If you mention one of the dirty words before you get a human, you get dumped into an unending queue. Trick 2. Change supplier, an ISP will have good connections with Telecom wholesale and can make magic happen that a mere retail customer can't. Useful note 2... you can still "pop3" your xtra email, even from another suppliers connection to handle the transition. Note 3.... Apparently my problem arose when telecom moved my line to a new chunk of equipment in preparation for rolling out ADSL2. ie. Expect ADSL2 within the next 6 months or so, buy only ADSL2 ready modems. John Carter Phone : (64)(3) 358 6639 Tait Electronics Fax : (64)(3) 359 4632 PO Box 1645 Christchurch Email : [EMAIL PROTECTED] New Zealand
