Hi Steve,
Yes it is on ttys0, and I can hear the modem negotiate the connection.
It then connects, and falls over at the exchange of user names and
password.
As this is a dual boot system, I know that the issue is not
name/password, as they are the same for both systems, as is of course
the isp phone numer.

it seems to be something in the exchange of username or password that
xtra is not acknowledging under hardy 8.04, but is under xp pro

The ppp log reports "looks like a keyword", and then crash. times out or
terminates I am no completely sure which.

I will attach the tail of the ppp log to an email tomorrow and see if
you can pick anything up.

The machine is an IBM p4 for what that is worth, with an ibm
motherboard.

This modem I also use on my laptop as ttyUSB0 and I have used it on
several ubuntu dual boot systems with out an issue.

I tried wvdial, with the same result.

All help gratefully received.

Cheers chris 

On Tue, 2009-02-24 at 16:42 +1300, Steve Holdoway wrote:
> That's an external one, isn't it?? So can you talk to it on /dev/ttyS0 or is 
> it on ttyS1?
> ( try connecting to it with minicom, and typing ATZ - it'll answer OK if it 
> is, then you'll be sure which device it's on ). 
> 
> Other options, like is it waiting for a dialtone ( maybe from the wrong 
> country? ) before dialling, or can you connect to the clear account that you 
> know the modem can connect to on other machines?? Hopefully that'll help to 
> identify which bit is playing up...
> 
> Steve
> 
> On Tue, 24 Feb 2009 16:27:26 +1300
> chris <[email protected]> wrote:
> 
> > Hi Steve,
> > Can we start again please?
> > the modem is a diamond 56e supra express pro.
> > I use it successfully on my other two machines where it connects
> > flawlessly to clear.
> > However on this machine it will not pass on to Xtra and times out after
> > 24 seconds.
> > 
> > Attached is the output from lspic
> > 
> > will be grateful for any help you can give
> > Regards Chris Thomas
> > 
> > On Tue, 2009-02-24 at 15:41 +1300, Steve Holdoway wrote:
> > > On Tue, 24 Feb 2009 15:33:20 +1300
> > > chris <[email protected]> wrote:
> > > 
> > > > Hi All
> > > > I can not connect from my hardy partition to xtra, using either wvdial,
> > > > or gnome pp.
> > > > This same machine will connect using the the same modem from the windows
> > > > partition.
> > > > Can anyone please offer any sugestions?
> > > > 
> > > > Regards Chris Thomas
> > > > 
> > > Hi Chris, 
> > > 
> > > Knowing what the modem was ( sudo lspci should tell you ) will make 
> > > support easier (:
> > > 
> > > Cheers, Steve
> > 
> 
> 

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