On 11-11-23 01:10 PM, Bruce Miller wrote:
> I have been having strange e-mail reliability problems today.
>
> I am a Rogers customer. I use a personal domain which is hosted in the USA. 
> It has worked for me with only the rarest hiccoughs for between five and ten 
> years. Today, little mail has got through. One friend has forwarded me a 
> bounce message. It shows that the message was rejected at the hosting 
> service's gateway as "Relay access denied." This baffles me because the whole 
> purpose of using that hosting service is to relay all e-mail addressed to my 
> personal domain, depending on the username, to either rogers.com, gmail.com 
> or both. The failure is not total. Some mail is getting through.
>
> Can anyone help me to understand further what is happening.
>
> Precisely because mail to my domain is not getting through normally, please 
> cc any replies to me at rogers at brucemiller1 at rogers.com
>
> Thanks in advance for any insights.

Sounds like a configuration issue at your US hosting facility or worse.

The MTA there should be accepting valid mail for your hosted domain and 
then handling the forwarding.  This is NOT relaying in the sense of the 
received error message.  MTAs a long time ago would handle incoming mail 
from any domain - not just those it hosted.  At the time, open relays 
allowed people to use any server as their own, without authentication or 
hosting the domain locally.  Now, most MTAs only accept mail for MX 
domains handled locally, and mail for domains outside is rejected with 
this type of message.

I would take a look at your DNS records and make sure the MX records are 
pointed at your hosting partner.  If so, the hosting company should be 
handling your mail.  If the MX records are NOT pointing at your hosting 
partner, your domain records may have been deleted, hijacked or 
altered.  Contact your registrar immediately and make sure you still own 
your domain.  There are lots of scams and schemes out there to try and 
hijack domains and registrations.  Some scammy registrars put your 
domain on "hold" for renewal before the actual date - to force you to 
renew with them.

If the MX records are pointing at your hosting company, then they've 
made some kind of error and need to fix it.  Also make sure reverse DNS 
lookups on the MX records point to your domain - some email transfers 
check to make sure the MX domain matches in reverse lookup to the target 
domain.

--
Bill Strosberg
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