One of our clients is looking for AMC of Linux machines. Following are
the requirements, please email me if for numbers.
-Krishna
1)Support required at Nariman Point
2) We have one server and one fire wall working on Linux. We need
support for both (only software part). The hardware is currently
being
maintained by another vendor under annual maintenance.
3) We have about 8 clients (we plan to add 3 more) which should be
able
to access the server files, internet, email and fax.
4) The vendor will be responsible for keeping the systems working, for
change of security features, user details, and other minor
modifications.
5) Our turn around time will depend on urgency of matter. For example
fornetwork problem / break down we would expect an enginer at the
earliest (maximum downtime 2 hours). For all other matters we can
wait 24 -
36 hours.
Please give us an indication about your setup (preferbly a small write
up).
In case anyone wish to look at the current setup they may visit
client's
office during working hours anyday in order to have a clearer picture.
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