On Mon, Oct 25, 1999 at 08:46:08AM -0500, David W. Tamkin wrote:
> Sharon Tucci wrote,
> 
> | Funny that this was mentioned now... we never had a persistent problem
> | with AOL before. But for the past two weeks, just ONE of our hosted
> | lists is continuing to report problems. The listowner himself
> | has a couple of AOL addresses subscribed - one always gets list
> | messages and the other hasn't since the problem started.
> 
> I'm having a similar problem with WebTV.  I had six subscribers there when
> they decided to accuse the list's host of running an open relay, and I asked
> the six if they had other addresses.  Two gave me webmail addresses; one
> unsubbed; three did not respond.

We have actually had good experiences with WebTV after an initial
stumble.  Some time ago they blocked us for sending them spam
(chiefly listowners who were getting bounces from spammers who were
trying to post to closed lists), and they bounced all our mail for
about a day.  We managed to get the word out to the subscribers,
who raised bloody hell, and now we're on WebTV's whitehat list.

Some of the more clueless on WebTV periodically bitch to them about
spam that "we" are sending them, but when it happens I just get a
note from WebTV forwarding the complaint from the user and reminding
me that because we're one of their "white hat" sites, they won't
take any action.  It seems pretty professional to me.

-- 
Regards,
Tim Pierce
RootsWeb.com lead system admonsterator
and Chief Hacking Officer

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